ITIL 4官方核心著作
Wiki source code of 长河 ITIL 4 理论学习与实战训练营
Version 12.1 by superadmin on 2025/04/21, 09:16
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| author | version | line-number | content |
|---|---|---|---|
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1.1 | 1 | 训练营简介 |
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2.1 | 2 | |
| 3 | |||
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3.1 | 4 | [[ITIL 4 DITS：**数字化战略思维地图――从混沌走向清晰**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20DITS%EF%BC%9A%E6%95%B0%E5%AD%97%E5%8C%96%E6%88%98%E7%95%A5%E6%80%9D%E7%BB%B4%E5%9C%B0%E5%9B%BE%E2%80%95%E2%80%95%E4%BB%8E%E6%B7%B7%E6%B2%8C%E8%B5%B0%E5%90%91%E6%B8%85%E6%99%B0/]] |
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4.1 | 5 | |
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5.1 | 6 | [[**ITIL 4 发布管理实践指南（2023版）精华内容速览**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%8F%91%E5%B8%83%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%8C%87%E5%8D%97%EF%BC%882023%E7%89%88%EF%BC%89%E7%B2%BE%E5%8D%8E%E5%86%85%E5%AE%B9%E9%80%9F%E8%A7%88/]] |
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6.1 | 7 | |
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7.1 | 8 | [[**在数字化浪潮中抢占职业高地——ITIL先锋论坛数字化IT服务管理讲座为职场人打开新格局**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E5%9C%A8%E6%95%B0%E5%AD%97%E5%8C%96%E6%B5%AA%E6%BD%AE%E4%B8%AD%E6%8A%A2%E5%8D%A0%E8%81%8C%E4%B8%9A%E9%AB%98%E5%9C%B0%E2%80%94%E2%80%94ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E6%95%B0%E5%AD%97%E5%8C%96IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%B2%E5%BA%A7%E4%B8%BA%E8%81%8C%E5%9C%BA%E4%BA%BA%E6%89%93%E5%BC%80%E6%96%B0%E6%A0%BC%E5%B1%80/]] |
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8.1 | 9 | |
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9.1 | 10 | [[**ITIL 4 已经成为数字化转型的最佳实践**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%B7%B2%E7%BB%8F%E6%88%90%E4%B8%BA%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%E7%9A%84%E6%9C%80%E4%BD%B3%E5%AE%9E%E8%B7%B5/]] |
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10.1 | 11 | |
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11.1 | 12 | [[ITIL 4 **群集协作（Swarming）：激发团队协作潜力，加速事件处理效率**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E7%BE%A4%E9%9B%86%E5%8D%8F%E4%BD%9C%EF%BC%88Swarming%EF%BC%89%EF%BC%9A%E6%BF%80%E5%8F%91%E5%9B%A2%E9%98%9F%E5%8D%8F%E4%BD%9C%E6%BD%9C%E5%8A%9B%EF%BC%8C%E5%8A%A0%E9%80%9F%E4%BA%8B%E4%BB%B6%E5%A4%84%E7%90%86%E6%95%88%E7%8E%87/]] |
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12.1 | 13 | |
| 14 | **ITIL 4：高速IT组织转型的五大逻辑起点与课程结构总览** |