Wiki source code of 2.1.1 议程

Version 6.1 by superadmin on 2024/03/22, 10:00
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5 [[image:2.1.1.png]]
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8 ===== **议程** =====
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11 ====== 1. 介绍 ======
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13 ====== 2.服务管理的关键概念 ======
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15 ====== 3.服务管理的四个维度 ======
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17 ====== 4.ITIL服务价值系统 ======
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19 ====== 5.ITIL管理实践 ======
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