ITIL 4官方核心著作
Wiki source code of 2.1 介绍
Last modified by superadmin on 2024/12/25, 15:25
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| author | version | line-number | content |
|---|---|---|---|
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11.1 | 1 | ====== [[返回：第2章 主目录>>url:https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/]] ====== |
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6.1 | 2 | |
| 3 | ==== ==== | ||
| 4 | |||
| 5 | ==== ==== | ||
| 6 | |||
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7.1 | 7 | |
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5.1 | 8 | ==== [[2.1.1 议程>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.1%20%E4%BB%8B%E7%BB%8D/2.1.1%20%E8%AE%AE%E7%A8%8B/]] ==== |
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1.1 | 9 | |
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5.1 | 10 | ==== [[2.1.2 ITIL4介绍>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.1%20%E4%BB%8B%E7%BB%8D/2.1.2%20ITIL%204%20%E4%BB%8B%E7%BB%8D/]] ==== |
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1.1 | 11 | |
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5.1 | 12 | ==== [[2.1.3 ITIL4的框架和收益>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.1%20%E4%BB%8B%E7%BB%8D/2.1.3%20ITIL%204%E7%9A%84%E6%A1%86%E6%9E%B6%E5%92%8C%E6%94%B6%E7%9B%8A/]] ==== |
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1.1 | 13 | |
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5.1 | 14 | ==== [[2.1.4 服务管理的需要>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.1%20%E4%BB%8B%E7%BB%8D/2.1.4%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E9%9C%80%E8%A6%81/]] ==== |
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1.1 | 15 | |
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5.1 | 16 | ==== [[2.1.5 ITIL4的目的>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.1%20%E4%BB%8B%E7%BB%8D/2.1.5%20ITIL%204%20%E7%9A%84%E7%9B%AE%E7%9A%84/]] ==== |
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1.1 | 17 | |
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5.1 | 18 | ==== [[2.1.6 ITIL的演变>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.1%20%E4%BB%8B%E7%BB%8D/2.1.6%20ITIL%E7%9A%84%E6%BC%94%E5%8F%98/]] ==== |
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1.1 | 19 | |
| |
12.1 | 20 | {{info}} |
| |
14.1 | 21 | |
| |
12.1 | 22 | {{/info}} |