From version < 5.1 >
edited by superadmin
on 2024/03/21, 16:12
To version < 9.1 >
edited by superadmin
on 2024/03/27, 11:42
< >
Change comment: There is no comment for this version

Summary

Details

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Content
... ... @@ -1,29 +1,35 @@
1 -==== [[2.2.1.1 理解价值>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.1%E4%BB%B7%E5%80%BC%E4%B8%8E%E7%BB%84%E7%BB%87/2.2.1.1%E7%90%86%E8%A7%A3%E4%BB%B7%E5%80%BC/]] ====
1 +(% class="wikigeneratedid" id="H8FD456DE2.2670D52A17BA1740676845173952E69825FF5" %)
2 +[[返回 2.2 服务管理的关键概念>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/]]  [[阅读下一页>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.1%E4%BB%B7%E5%80%BC%E4%B8%8E%E7%BB%84%E7%BB%87/2.2.1.1%E7%90%86%E8%A7%A3%E4%BB%B7%E5%80%BC/]]
2 2  
3 -==== [[2.2.1.2 组织促进价值创造>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.1%E4%BB%B7%E5%80%BC%E4%B8%8E%E7%BB%84%E7%BB%87/2.2.1.2%E7%BB%84%E7%BB%87%E4%BF%83%E8%BF%9B%E4%BB%B7%E5%80%BC%E5%88%9B%E9%80%A0/]] ====
4 4  
5 -==== [[2.2.1.3 价值是如何产生的?>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.1%E4%BB%B7%E5%80%BC%E4%B8%8E%E7%BB%84%E7%BB%87/2.2.1.3%E4%BB%B7%E5%80%BC%E6%98%AF%E5%A6%82%E4%BD%95%E4%BA%A7%E7%94%9F%E7%9A%84%EF%BC%9F/]] ====
5 +[[image:2.2.1.png]]
6 6  
7 -==== [[2.2.1.4 供应商和消费者共创价值>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.1%E4%BB%B7%E5%80%BC%E4%B8%8E%E7%BB%84%E7%BB%87/2.2.1.4%20%E4%BE%9B%E5%BA%94%E5%95%86%E5%92%8C%E6%B6%88%E8%B4%B9%E8%80%85%E5%85%B1%E5%88%9B%E4%BB%B7%E5%80%BC/]] ====
8 8  
9 -==== [[2.2.1.5 其他利益相关者的价值>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.1%E4%BB%B7%E5%80%BC%E4%B8%8E%E7%BB%84%E7%BB%87/2.2.1.5%20%E5%85%B6%E4%BB%96%E5%88%A9%E7%9B%8A%E7%9B%B8%E5%85%B3%E8%80%85%E7%9A%84%E4%BB%B7%E5%80%BC/]] ====
8 += **议程** =
10 10  
11 -==== [[2.2.1.6 服务提供者、服务消费者和其他利益相关者>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.1%E4%BB%B7%E5%80%BC%E4%B8%8E%E7%BB%84%E7%BB%87/2.2.1.6%20%E6%9C%8D%E5%8A%A1%E6%8F%90%E4%BE%9B%E8%80%85%E3%80%81%E6%9C%8D%E5%8A%A1%E6%B6%88%E8%B4%B9%E8%80%85%E5%92%8C%E5%85%B6%E4%BB%96%E5%88%A9%E7%9B%8A%E7%9B%B8%E5%85%B3%E8%80%85/]] ====
12 12  
13 -==== [[2.2.1.7 客户、发起人和用户>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.1%E4%BB%B7%E5%80%BC%E4%B8%8E%E7%BB%84%E7%BB%87/2.2.1.7%E5%AE%A2%E6%88%B7%E3%80%81%E5%8F%91%E8%B5%B7%E4%BA%BA%E5%92%8C%E7%94%A8%E6%88%B7/]] ====
11 +1.价值与组织
14 14  
13 +2.产品和服务
15 15  
15 +3.服务关系
16 16  
17 -[[image:2.2.1.png]]
17 +4.成本与风险,功用与功效
18 18  
19 19  
20 -= **议程** =
20 +==== [[2.2.1.1 理解价值>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.1%E4%BB%B7%E5%80%BC%E4%B8%8E%E7%BB%84%E7%BB%87/2.2.1.1%E7%90%86%E8%A7%A3%E4%BB%B7%E5%80%BC/]] ====
21 21  
22 +==== [[2.2.1.2 组织促进价值创造>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.1%E4%BB%B7%E5%80%BC%E4%B8%8E%E7%BB%84%E7%BB%87/2.2.1.2%E7%BB%84%E7%BB%87%E4%BF%83%E8%BF%9B%E4%BB%B7%E5%80%BC%E5%88%9B%E9%80%A0/]] ====
22 22  
23 -1.价值与组织
24 +==== [[2.2.1.3 价值是如何产生的?>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.1%E4%BB%B7%E5%80%BC%E4%B8%8E%E7%BB%84%E7%BB%87/2.2.1.3%E4%BB%B7%E5%80%BC%E6%98%AF%E5%A6%82%E4%BD%95%E4%BA%A7%E7%94%9F%E7%9A%84%EF%BC%9F/]] ====
24 24  
25 -2.产品服务
26 +==== [[2.2.1.4 供应商消费者共创价值>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.1%E4%BB%B7%E5%80%BC%E4%B8%8E%E7%BB%84%E7%BB%87/2.2.1.4%20%E4%BE%9B%E5%BA%94%E5%95%86%E5%92%8C%E6%B6%88%E8%B4%B9%E8%80%85%E5%85%B1%E5%88%9B%E4%BB%B7%E5%80%BC/]] ====
26 26  
27 -3.服务
28 +==== [[2.2.1.5 其他利益相者的价值>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.1%E4%BB%B7%E5%80%BC%E4%B8%8E%E7%BB%84%E7%BB%87/2.2.1.5%20%E5%85%B6%E4%BB%96%E5%88%A9%E7%9B%8A%E7%9B%B8%E5%85%B3%E8%80%85%E7%9A%84%E4%BB%B7%E5%80%BC/]] ====
28 28  
29 -4.成本与风险,功用与功效
30 +==== [[2.2.1.6 服务提供者、服务消费者和其他利益相关者>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.1%E4%BB%B7%E5%80%BC%E4%B8%8E%E7%BB%84%E7%BB%87/2.2.1.6%20%E6%9C%8D%E5%8A%A1%E6%8F%90%E4%BE%9B%E8%80%85%E3%80%81%E6%9C%8D%E5%8A%A1%E6%B6%88%E8%B4%B9%E8%80%85%E5%92%8C%E5%85%B6%E4%BB%96%E5%88%A9%E7%9B%8A%E7%9B%B8%E5%85%B3%E8%80%85/]] ====
31 +
32 +==== [[2.2.1.7 客户、发起人和用户>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.1%E4%BB%B7%E5%80%BC%E4%B8%8E%E7%BB%84%E7%BB%87/2.2.1.7%E5%AE%A2%E6%88%B7%E3%80%81%E5%8F%91%E8%B5%B7%E4%BA%BA%E5%92%8C%E7%94%A8%E6%88%B7/]] ====
33 +
34 +
35 +[[返回 2.2 服务管理的关键概念>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/]]  [[阅读下一页>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.2%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E6%A6%82%E5%BF%B5/2.2.1%E4%BB%B7%E5%80%BC%E4%B8%8E%E7%BB%84%E7%BB%87/2.2.1.1%E7%90%86%E8%A7%A3%E4%BB%B7%E5%80%BC/]]
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