Changes for page 2.3 服务管理的四个维度

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1	1	[[返回：第2章  ITIL 4核心学习内容>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/]]
2	2
	3	+[[开始阅读 2.3.1>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC%E4%BA%8C%E7%AB%A0%20ITIL%204%20%E6%A0%B8%E5%BF%83%E5%AD%A6%E4%B9%A0%E5%86%85%E5%AE%B9/2.3%20%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%9B%9B%E4%B8%AA%E7%BB%B4%E5%BA%A6/2.3.1%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%9B%9B%E4%B8%AA%E7%BB%B4%E5%BA%A6%E6%A6%82%E8%BF%B0/]]
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5	5	[[image:2.3.png]]
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8		-===== **议程** =====
	9	+= **议程** =
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11		-(% class="wikigeneratedid" id="H1.4ECB7ECD" %)
12	12	1.介绍
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14		-(% class="wikigeneratedid" id="H2.670D52A17BA1740676845173952E69825FF5" %)
15	15	2.服务管理的关键概念
16	16
17		-(% class="wikigeneratedid" id="H3.670D52A17BA17406768456DB4E2A7EF45EA6" %)
18	18	3.服务管理的四个维度
19	19
20		-(% class="wikigeneratedid" id="H4.ITIL670D52A14EF7503C7CFB7EDF" %)
21	21	4.ITIL服务价值系统
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23		-(% class="wikigeneratedid" id="H5.ITIL7BA174065B9E8DF5" %)
24	24	5.ITIL管理实践
25	25
26	26