Wiki source code of 1.6.1 ITIL 4 与其他管理框架或实践的对比分析
Version 3.1 by superadmin on 2024/03/28, 14:08
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1 | ====== [[返回:1.6 ITIL4与其他管理框架的综合比较>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/1.6ITIL%204%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E7%9A%84%E7%BB%BC%E5%90%88%E6%AF%94%E8%BE%83/]] [[ 阅读下一页>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/1.6ITIL%204%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E7%9A%84%E7%BB%BC%E5%90%88%E6%AF%94%E8%BE%83/1.6.2ITIL%204%20%E7%9A%84%E6%A0%B8%E5%BF%83%E5%86%85%E5%AE%B9%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E6%88%96%E5%AE%9E%E8%B7%B5%E7%9A%84%E7%9B%B8%E4%BC%BC%E6%80%A7/]] ====== | ||
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5 | ====== 考虑到可以比较的框架并不少,我们仅从相比之下,大家比较容易混淆的一些管理方法入手,对于项目管理、产品管理、信息安全管理等框架,差异性比较明显,我们就不做分析比较了。其中√表示涉及,≈表示部分涉及,空白表示不涉及。而 ISO20000、ITSS 等管理标准偏于服务管理,但主要以标准要求的条款方式出现,也不做横向比较(如下表)。 ====== | ||
6 | |||
7 | ====== ====== | ||
8 | |||
9 | ====== 表1-3:ITIL 4与其他管理框架的对比表 ====== | ||
10 | |||
11 | |((( | ||
12 | ====== ====== | ||
13 | )))|((( | ||
14 | ====== ITIL 4 ====== | ||
15 | )))|((( | ||
16 | ====== COBIT ====== | ||
17 | )))|((( | ||
18 | ====== ITIL v3/2011 ====== | ||
19 | )))|((( | ||
20 | ====== IT4IT ====== | ||
21 | )))|((( | ||
22 | ====== DevOps ====== | ||
23 | )))|((( | ||
24 | ====== TOGAF ====== | ||
25 | ))) | ||
26 | |((( | ||
27 | ====== 价值链思想 ====== | ||
28 | )))|((( | ||
29 | ====== √ ====== | ||
30 | )))|((( | ||
31 | ====== ====== | ||
32 | )))|((( | ||
33 | ====== ====== | ||
34 | )))|((( | ||
35 | ====== √ ====== | ||
36 | )))|((( | ||
37 | ====== ≈ ====== | ||
38 | )))|((( | ||
39 | ====== ====== | ||
40 | ))) | ||
41 | |((( | ||
42 | ====== 精益与敏捷管理思想 ====== | ||
43 | )))|((( | ||
44 | ====== √ ====== | ||
45 | )))|((( | ||
46 | ====== ====== | ||
47 | )))|((( | ||
48 | ====== ====== | ||
49 | )))|((( | ||
50 | ====== ====== | ||
51 | )))|((( | ||
52 | ====== √ ====== | ||
53 | )))|((( | ||
54 | ====== ====== | ||
55 | ))) | ||
56 | |((( | ||
57 | ====== 服务管理思想 ====== | ||
58 | )))|((( | ||
59 | ====== √ ====== | ||
60 | )))|((( | ||
61 | ====== ====== | ||
62 | )))|((( | ||
63 | ====== √ ====== | ||
64 | )))|((( | ||
65 | ====== ≈ ====== | ||
66 | )))|((( | ||
67 | ====== √ ====== | ||
68 | )))|((( | ||
69 | ====== ====== | ||
70 | ))) | ||
71 | |((( | ||
72 | ====== 治理框架与模型 ====== | ||
73 | )))|((( | ||
74 | ====== ≈ ====== | ||
75 | )))|((( | ||
76 | ====== √ ====== | ||
77 | )))|((( | ||
78 | ====== ≈ ====== | ||
79 | )))|((( | ||
80 | ====== √ ====== | ||
81 | )))|((( | ||
82 | ====== ====== | ||
83 | )))|((( | ||
84 | ====== ≈ ====== | ||
85 | ))) | ||
86 | |((( | ||
87 | ====== 战略管理流程或实践 ====== | ||
88 | )))|((( | ||
89 | ====== √ ====== | ||
90 | )))|((( | ||
91 | ====== √ ====== | ||
92 | )))|((( | ||
93 | ====== √ ====== | ||
94 | )))|((( | ||
95 | ====== √ ====== | ||
96 | )))|((( | ||
97 | ====== ====== | ||
98 | )))|((( | ||
99 | ====== ≈ ====== | ||
100 | ))) | ||
101 | |((( | ||
102 | ====== 服务设计方法与实践 ====== | ||
103 | )))|((( | ||
104 | ====== √ ====== | ||
105 | )))|((( | ||
106 | ====== √ ====== | ||
107 | )))|((( | ||
108 | ====== √ ====== | ||
109 | )))|((( | ||
110 | ====== ≈ ====== | ||
111 | )))|((( | ||
112 | ====== ====== | ||
113 | )))|((( | ||
114 | ====== ====== | ||
115 | ))) | ||
116 | |((( | ||
117 | ====== 服务转换流程实践 ====== | ||
118 | )))|((( | ||
119 | ====== √ ====== | ||
120 | )))|((( | ||
121 | ====== √ ====== | ||
122 | )))|((( | ||
123 | ====== √ ====== | ||
124 | )))|((( | ||
125 | ====== ≈ ====== | ||
126 | )))|((( | ||
127 | ====== √ ====== | ||
128 | )))|((( | ||
129 | ====== ≈ ====== | ||
130 | ))) | ||
131 | |((( | ||
132 | ====== 运营管理方法 ====== | ||
133 | )))|((( | ||
134 | ====== √ ====== | ||
135 | )))|((( | ||
136 | ====== √ ====== | ||
137 | )))|((( | ||
138 | ====== √ ====== | ||
139 | )))|((( | ||
140 | ====== ≈ ====== | ||
141 | )))|((( | ||
142 | ====== √ ====== | ||
143 | )))|((( | ||
144 | ====== ====== | ||
145 | ))) | ||
146 | |((( | ||
147 | ====== 技术管理方法 ====== | ||
148 | )))|((( | ||
149 | ====== ≈ ====== | ||
150 | )))|((( | ||
151 | ====== ====== | ||
152 | )))|((( | ||
153 | ====== ≈ ====== | ||
154 | )))|((( | ||
155 | ====== ====== | ||
156 | )))|((( | ||
157 | ====== √ ====== | ||
158 | )))|((( | ||
159 | ====== ≈ ====== | ||
160 | ))) | ||
161 | |||
162 | ====== 本表仅仅从服务的价值系统角度去做对比,但其实所有的管理框架都有其独特的意义,例如COBIT 重在治理、TOGAF 重在架构、IT4IT 重在规划、DevOps 重在持续交付。 ====== | ||
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165 | [[返回:1.6 ITIL4与其他管理框架的综合比较>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/1.6ITIL%204%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E7%9A%84%E7%BB%BC%E5%90%88%E6%AF%94%E8%BE%83/]] [[ 阅读下一页>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/1.6ITIL%204%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E7%9A%84%E7%BB%BC%E5%90%88%E6%AF%94%E8%BE%83/1.6.2ITIL%204%20%E7%9A%84%E6%A0%B8%E5%BF%83%E5%86%85%E5%AE%B9%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E6%88%96%E5%AE%9E%E8%B7%B5%E7%9A%84%E7%9B%B8%E4%BC%BC%E6%80%A7/]] | ||
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167 |