ITIL 4官方核心著作
Wiki源代码ITIL 核心著作集（V3版）
Version 21.1 by superadmin on 2024/10/11, 16:12
复制
导出
打印预览
查看源代码
子项
评论
附件
历史记录
信息
Hide last authors
| author | version | line-number | content |
|---|---|---|---|
 |
19.1 | 1 | [[返回：ITIL实施项目资料>>https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/]] |
| 2 | |||
| 3 | |||
| 4 | |||
| 5 | |||
| 6 | ((( | ||
| |
14.1 | 7 | ==== [[1 服务战略>>https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/E%20ITIL%20v3%E7%90%86%E8%AE%BA%E8%91%97%E4%BD%9C/1%20%E6%9C%8D%E5%8A%A1%E6%88%98%E7%95%A5/]] ==== |
| |
12.1 | 8 | ))) |
| |
19.1 | 9 | |
| 10 | ((( | ||
| |
15.1 | 11 | ==== [[2 服务设计>>https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/E%20ITIL%20v3%E7%90%86%E8%AE%BA%E8%91%97%E4%BD%9C/2%20%E6%9C%8D%E5%8A%A1%E8%AE%BE%E8%AE%A1/]] ==== |
| |
12.1 | 12 | ))) |
| |
19.1 | 13 | |
| 14 | ((( | ||
| |
16.1 | 15 | ==== [[3 服务转换>>https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/E%20ITIL%20v3%E7%90%86%E8%AE%BA%E8%91%97%E4%BD%9C/3%20%E6%9C%8D%E5%8A%A1%E8%BD%AC%E6%8D%A2/]] ==== |
| |
12.1 | 16 | ))) |
| |
19.1 | 17 | |
| 18 | ((( | ||
| |
17.1 | 19 | ==== [[4 服务运营>>https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/E%20ITIL%20v3%E7%90%86%E8%AE%BA%E8%91%97%E4%BD%9C/4%20%E6%9C%8D%E5%8A%A1%E8%BF%90%E8%90%A5/]] ==== |
| |
12.1 | 20 | ))) |
| |
19.1 | 21 | |
| 22 | ((( | ||
| |
18.1 | 23 | ==== [[5 服务持续改进>>https://itil4hub.cn/bin/view/G%20%E5%8F%82%E8%80%83%E8%B5%84%E6%96%99/ITIL%E5%AE%9E%E6%96%BD%E9%A1%B9%E7%9B%AE%E8%B5%84%E6%96%99/E%20ITIL%20v3%E7%90%86%E8%AE%BA%E8%91%97%E4%BD%9C/5%20%E6%9C%8D%E5%8A%A1%E6%8C%81%E7%BB%AD%E6%94%B9%E8%BF%9B/]] ==== |
| |
20.1 | 24 | |
| 25 | {{info}} | ||
| |
21.1 | 26 | **学习长河老师 ¥999元 [[ITIL 4 基础级认证核心考点讲解和习题辅导网课>>https://www.itil4hub.cn/bin/view/ITIL4%E8%AE%A4%E8%AF%81%E5%9F%B9%E8%AE%AD%E8%80%83%E8%AF%95%E8%B5%84%E6%96%99/ITIL4%E5%9F%BA%E7%A1%80%E8%AE%A4%E8%AF%81%E5%BF%85%E8%80%83%E7%9F%A5%E8%AF%86%E9%80%9F%E5%AD%A6%E7%BD%91%E8%AF%BE/]]，轻松获取 ITIL 4 Foundation国际证书** |
| |
20.1 | 27 | {{/info}} |
| |
12.1 | 28 | ))) |