ITIL 4官方核心著作
Wiki source code of 15个核心实践重点术语解释
Version 12.1 by superadmin on 2025/07/09, 16:24
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| author | version | line-number | content |
|---|---|---|---|
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4.1 | 1 | ==== ITIL 4 服务级别管理实践核心术语 ==== |
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2.1 | 2 | |
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4.1 | 3 | ==== ITIL 4 服务配置管理实践核心术语 ==== |
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2.1 | 4 | |
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4.1 | 5 | ==== ITIL 4 部署管理实践核心术语 ==== |
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2.1 | 6 | |
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4.1 | 7 | ==== ITIL 4 事件管理实践核心术语 ==== |
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5.1 | 8 | |
| 9 | ==== ITIL 4 问题管理实践核心术语 ==== | ||
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6.1 | 10 | |
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7.1 | 11 | ITIL 4 服务请求管理实践核心术语 |
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8.1 | 13 | ITIL 4 变更实施实践核心术语 |
| 14 | |||
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9.1 | 15 | ITIL 4 持续改进实践核心术语 |
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10.1 | 16 | |
| 17 | ITIL 4 关系管理实践核心术语 | ||
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11.1 | 18 | |
| 19 | ITIL 4 供应商管理实践核心术语 | ||
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12.1 | 20 | |
| 21 | ITIL 4 发布管理实践核心术语 |