Wiki源代码1.6.1 ITIL 4 与其他管理框架或实践的对比分析
Version 4.1 by superadmin on 2024/03/28, 14:09
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1 | ====== [[返回:1.6 ITIL4与其他管理框架的综合比较>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/1.6ITIL%204%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E7%9A%84%E7%BB%BC%E5%90%88%E6%AF%94%E8%BE%83/]] [[ 阅读下一页>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/1.6ITIL%204%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E7%9A%84%E7%BB%BC%E5%90%88%E6%AF%94%E8%BE%83/1.6.2ITIL%204%20%E7%9A%84%E6%A0%B8%E5%BF%83%E5%86%85%E5%AE%B9%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E6%88%96%E5%AE%9E%E8%B7%B5%E7%9A%84%E7%9B%B8%E4%BC%BC%E6%80%A7/]] ====== | ||
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4 | ====== ====== | ||
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6 | ====== 考虑到可以比较的框架并不少,我们仅从相比之下,大家比较容易混淆的一些管理方法入手,对于项目管理、产品管理、信息安全管理等框架,差异性比较明显,我们就不做分析比较了。其中√表示涉及,≈表示部分涉及,空白表示不涉及。而 ISO20000、ITSS 等管理标准偏于服务管理,但主要以标准要求的条款方式出现,也不做横向比较(如下表)。 ====== | ||
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8 | ====== ====== | ||
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10 | ====== 表1-3:ITIL 4与其他管理框架的对比表 ====== | ||
11 | |||
12 | |((( | ||
13 | ====== ====== | ||
14 | )))|((( | ||
15 | ====== ITIL 4 ====== | ||
16 | )))|((( | ||
17 | ====== COBIT ====== | ||
18 | )))|((( | ||
19 | ====== ITIL v3/2011 ====== | ||
20 | )))|((( | ||
21 | ====== IT4IT ====== | ||
22 | )))|((( | ||
23 | ====== DevOps ====== | ||
24 | )))|((( | ||
25 | ====== TOGAF ====== | ||
26 | ))) | ||
27 | |((( | ||
28 | ====== 价值链思想 ====== | ||
29 | )))|((( | ||
30 | ====== √ ====== | ||
31 | )))|((( | ||
32 | ====== ====== | ||
33 | )))|((( | ||
34 | ====== ====== | ||
35 | )))|((( | ||
36 | ====== √ ====== | ||
37 | )))|((( | ||
38 | ====== ≈ ====== | ||
39 | )))|((( | ||
40 | ====== ====== | ||
41 | ))) | ||
42 | |((( | ||
43 | ====== 精益与敏捷管理思想 ====== | ||
44 | )))|((( | ||
45 | ====== √ ====== | ||
46 | )))|((( | ||
47 | ====== ====== | ||
48 | )))|((( | ||
49 | ====== ====== | ||
50 | )))|((( | ||
51 | ====== ====== | ||
52 | )))|((( | ||
53 | ====== √ ====== | ||
54 | )))|((( | ||
55 | ====== ====== | ||
56 | ))) | ||
57 | |((( | ||
58 | ====== 服务管理思想 ====== | ||
59 | )))|((( | ||
60 | ====== √ ====== | ||
61 | )))|((( | ||
62 | ====== ====== | ||
63 | )))|((( | ||
64 | ====== √ ====== | ||
65 | )))|((( | ||
66 | ====== ≈ ====== | ||
67 | )))|((( | ||
68 | ====== √ ====== | ||
69 | )))|((( | ||
70 | ====== ====== | ||
71 | ))) | ||
72 | |((( | ||
73 | ====== 治理框架与模型 ====== | ||
74 | )))|((( | ||
75 | ====== ≈ ====== | ||
76 | )))|((( | ||
77 | ====== √ ====== | ||
78 | )))|((( | ||
79 | ====== ≈ ====== | ||
80 | )))|((( | ||
81 | ====== √ ====== | ||
82 | )))|((( | ||
83 | ====== ====== | ||
84 | )))|((( | ||
85 | ====== ≈ ====== | ||
86 | ))) | ||
87 | |((( | ||
88 | ====== 战略管理流程或实践 ====== | ||
89 | )))|((( | ||
90 | ====== √ ====== | ||
91 | )))|((( | ||
92 | ====== √ ====== | ||
93 | )))|((( | ||
94 | ====== √ ====== | ||
95 | )))|((( | ||
96 | ====== √ ====== | ||
97 | )))|((( | ||
98 | ====== ====== | ||
99 | )))|((( | ||
100 | ====== ≈ ====== | ||
101 | ))) | ||
102 | |((( | ||
103 | ====== 服务设计方法与实践 ====== | ||
104 | )))|((( | ||
105 | ====== √ ====== | ||
106 | )))|((( | ||
107 | ====== √ ====== | ||
108 | )))|((( | ||
109 | ====== √ ====== | ||
110 | )))|((( | ||
111 | ====== ≈ ====== | ||
112 | )))|((( | ||
113 | ====== ====== | ||
114 | )))|((( | ||
115 | ====== ====== | ||
116 | ))) | ||
117 | |((( | ||
118 | ====== 服务转换流程实践 ====== | ||
119 | )))|((( | ||
120 | ====== √ ====== | ||
121 | )))|((( | ||
122 | ====== √ ====== | ||
123 | )))|((( | ||
124 | ====== √ ====== | ||
125 | )))|((( | ||
126 | ====== ≈ ====== | ||
127 | )))|((( | ||
128 | ====== √ ====== | ||
129 | )))|((( | ||
130 | ====== ≈ ====== | ||
131 | ))) | ||
132 | |((( | ||
133 | ====== 运营管理方法 ====== | ||
134 | )))|((( | ||
135 | ====== √ ====== | ||
136 | )))|((( | ||
137 | ====== √ ====== | ||
138 | )))|((( | ||
139 | ====== √ ====== | ||
140 | )))|((( | ||
141 | ====== ≈ ====== | ||
142 | )))|((( | ||
143 | ====== √ ====== | ||
144 | )))|((( | ||
145 | ====== ====== | ||
146 | ))) | ||
147 | |((( | ||
148 | ====== 技术管理方法 ====== | ||
149 | )))|((( | ||
150 | ====== ≈ ====== | ||
151 | )))|((( | ||
152 | ====== ====== | ||
153 | )))|((( | ||
154 | ====== ≈ ====== | ||
155 | )))|((( | ||
156 | ====== ====== | ||
157 | )))|((( | ||
158 | ====== √ ====== | ||
159 | )))|((( | ||
160 | ====== ≈ ====== | ||
161 | ))) | ||
162 | |||
163 | ====== 本表仅仅从服务的价值系统角度去做对比,但其实所有的管理框架都有其独特的意义,例如COBIT 重在治理、TOGAF 重在架构、IT4IT 重在规划、DevOps 重在持续交付。 ====== | ||
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167 | [[返回:1.6 ITIL4与其他管理框架的综合比较>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/1.6ITIL%204%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E7%9A%84%E7%BB%BC%E5%90%88%E6%AF%94%E8%BE%83/]] [[ 阅读下一页>>https://www.itil4hub.cn/bin/view/D%20%E3%80%8AITIL%204%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8C%87%E5%8D%97%E3%80%8B/%E7%AC%AC1%E7%AB%A0%20ITIL%204%E5%AD%A6%E4%B9%A0%E5%92%8C%E5%AE%9E%E8%B7%B5%E5%AF%BC%E8%AF%BB/1.6ITIL%204%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E7%9A%84%E7%BB%BC%E5%90%88%E6%AF%94%E8%BE%83/1.6.2ITIL%204%20%E7%9A%84%E6%A0%B8%E5%BF%83%E5%86%85%E5%AE%B9%E4%B8%8E%E5%85%B6%E4%BB%96%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6%E6%88%96%E5%AE%9E%E8%B7%B5%E7%9A%84%E7%9B%B8%E4%BC%BC%E6%80%A7/]] | ||
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169 |