由 superadmin 于 2026/02/04, 09:18 最后修改
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1 [[当AI开始重塑IT服务管理：一次广州Meetup释放出的行业信号>>https://www.itil4hub.cn/bin/view/%E2%98%9D%20%E5%8F%82%E5%8A%A0ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E7%A4%BE%E5%8C%BA%E4%BA%A4%E6%B5%81/%E9%95%BF%E6%B2%B3%E8%80%81%E5%B8%88AI%2BITIL%E4%BA%A4%E6%B5%81%E5%9C%88%E5%AD%90%E6%9C%80%E6%96%B0%E5%8A%A8%E6%80%81/%E5%BD%93AI%E5%BC%80%E5%A7%8B%E9%87%8D%E5%A1%91IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%EF%BC%9A%E4%B8%80%E6%AC%A1%E5%B9%BF%E5%B7%9EMeetup%E9%87%8A%E6%94%BE%E5%87%BA%E7%9A%84%E8%A1%8C%E4%B8%9A%E4%BF%A1%E5%8F%B7/]]
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3 [[四种视角，一条主线：AI正在如何重塑IT服务管理>>https://www.itil4hub.cn/bin/view/%E2%98%9D%20%E5%8F%82%E5%8A%A0ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E7%A4%BE%E5%8C%BA%E4%BA%A4%E6%B5%81/%E9%95%BF%E6%B2%B3%E8%80%81%E5%B8%88AI%2BITIL%E4%BA%A4%E6%B5%81%E5%9C%88%E5%AD%90%E6%9C%80%E6%96%B0%E5%8A%A8%E6%80%81/%E5%9B%9B%E7%A7%8D%E8%A7%86%E8%A7%92%EF%BC%8C%E4%B8%80%E6%9D%A1%E4%B8%BB%E7%BA%BF%EF%BC%9AAI%E6%AD%A3%E5%9C%A8%E5%A6%82%E4%BD%95%E9%87%8D%E5%A1%91IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86/]]
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5 [[从广州一场Meetup，看AI如何重构IT服务管理的行业版图>>https://www.itil4hub.cn/bin/view/%E2%98%9D%20%E5%8F%82%E5%8A%A0ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E7%A4%BE%E5%8C%BA%E4%BA%A4%E6%B5%81/%E9%95%BF%E6%B2%B3%E8%80%81%E5%B8%88AI%2BITIL%E4%BA%A4%E6%B5%81%E5%9C%88%E5%AD%90%E6%9C%80%E6%96%B0%E5%8A%A8%E6%80%81/%E4%BB%8E%E5%B9%BF%E5%B7%9E%E4%B8%80%E5%9C%BAMeetup%EF%BC%8C%E7%9C%8BAI%E5%A6%82%E4%BD%95%E9%87%8D%E6%9E%84IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E8%A1%8C%E4%B8%9A%E7%89%88%E5%9B%BE%20/]]
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7 [[一场关于“如何学会与AI共事”的公开课>>https://www.itil4hub.cn/bin/view/%E2%98%9D%20%E5%8F%82%E5%8A%A0ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E7%A4%BE%E5%8C%BA%E4%BA%A4%E6%B5%81/%E9%95%BF%E6%B2%B3%E8%80%81%E5%B8%88AI%2BITIL%E4%BA%A4%E6%B5%81%E5%9C%88%E5%AD%90%E6%9C%80%E6%96%B0%E5%8A%A8%E6%80%81/%E4%B8%80%E5%9C%BA%E5%85%B3%E4%BA%8E%E2%80%9C%E5%A6%82%E4%BD%95%E5%AD%A6%E4%BC%9A%E4%B8%8EAI%E5%85%B1%E4%BA%8B%E2%80%9D%E7%9A%84%E5%85%AC%E5%BC%80%E8%AF%BE/]]
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9 [[从一场广州Meetup出发，预判AI重塑IT服务管理的未来路径>>https://www.itil4hub.cn/bin/view/%E2%98%9D%20%E5%8F%82%E5%8A%A0ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E7%A4%BE%E5%8C%BA%E4%BA%A4%E6%B5%81/%E9%95%BF%E6%B2%B3%E8%80%81%E5%B8%88AI%2BITIL%E4%BA%A4%E6%B5%81%E5%9C%88%E5%AD%90%E6%9C%80%E6%96%B0%E5%8A%A8%E6%80%81/%E4%BB%8E%E4%B8%80%E5%9C%BA%E5%B9%BF%E5%B7%9EMeetup%E5%87%BA%E5%8F%91%EF%BC%8C%E9%A2%84%E5%88%A4AI%E9%87%8D%E5%A1%91IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E6%9C%AA%E6%9D%A5%E8%B7%AF%E5%BE%84/]]
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11 [[**ITSS成熟度评估的价值：从自查到持续改进的能力跃迁**>>https://www.itil4hub.cn/bin/view/%E2%98%9D%20%E5%8F%82%E5%8A%A0ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E7%A4%BE%E5%8C%BA%E4%BA%A4%E6%B5%81/%E9%95%BF%E6%B2%B3%E8%80%81%E5%B8%88AI%2BITIL%E4%BA%A4%E6%B5%81%E5%9C%88%E5%AD%90%E6%9C%80%E6%96%B0%E5%8A%A8%E6%80%81/ITSS%E6%88%90%E7%86%9F%E5%BA%A6%E8%AF%84%E4%BC%B0%E7%9A%84%E4%BB%B7%E5%80%BC%EF%BC%9A%E4%BB%8E%E8%87%AA%E6%9F%A5%E5%88%B0%E6%8C%81%E7%BB%AD%E6%94%B9%E8%BF%9B%E7%9A%84%E8%83%BD%E5%8A%9B%E8%B7%83%E8%BF%81/]]
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13 [[**从广州Meetup看AI智能体在IT服务管理中的三大演进趋势**>>https://www.itil4hub.cn/bin/view/%E2%98%9D%20%E5%8F%82%E5%8A%A0ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E7%A4%BE%E5%8C%BA%E4%BA%A4%E6%B5%81/%E9%95%BF%E6%B2%B3%E8%80%81%E5%B8%88AI%2BITIL%E4%BA%A4%E6%B5%81%E5%9C%88%E5%AD%90%E6%9C%80%E6%96%B0%E5%8A%A8%E6%80%81/%E4%BB%8E%E5%B9%BF%E5%B7%9EMeetup%E7%9C%8BAI%E6%99%BA%E8%83%BD%E4%BD%93%E5%9C%A8IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E4%B8%AD%E7%9A%84%E4%B8%89%E5%A4%A7%E6%BC%94%E8%BF%9B%E8%B6%8B%E5%8A%BF/]]
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15 [[**ITSS服务目录设计实战：让服务清单真正服务业务**>>https://www.itil4hub.cn/bin/view/%E2%98%9D%20%E5%8F%82%E5%8A%A0ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E7%A4%BE%E5%8C%BA%E4%BA%A4%E6%B5%81/%E9%95%BF%E6%B2%B3%E8%80%81%E5%B8%88AI%2BITIL%E4%BA%A4%E6%B5%81%E5%9C%88%E5%AD%90%E6%9C%80%E6%96%B0%E5%8A%A8%E6%80%81/ITSS%E6%9C%8D%E5%8A%A1%E7%9B%AE%E5%BD%95%E8%AE%BE%E8%AE%A1%E5%AE%9E%E6%88%98%EF%BC%9A%E8%AE%A9%E6%9C%8D%E5%8A%A1%E6%B8%85%E5%8D%95%E7%9C%9F%E6%AD%A3%E6%9C%8D%E5%8A%A1%E4%B8%9A%E5%8A%A1/]]
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17 [[AI赋能IT服务管理Meetup广州站圆满落幕！抓住6个月转型窗口期，解锁职场跃迁新可能>>https://www.itil4hub.cn/bin/view/%E2%98%9D%20%E5%8F%82%E5%8A%A0ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E7%A4%BE%E5%8C%BA%E4%BA%A4%E6%B5%81/%E9%95%BF%E6%B2%B3%E8%80%81%E5%B8%88AI%2BITIL%E4%BA%A4%E6%B5%81%E5%9C%88%E5%AD%90%E6%9C%80%E6%96%B0%E5%8A%A8%E6%80%81/AI%E8%B5%8B%E8%83%BDIT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86Meetup%E5%B9%BF%E5%B7%9E%E7%AB%99%E5%9C%86%E6%BB%A1%E8%90%BD%E5%B9%95%EF%BC%81%E6%8A%93%E4%BD%8F6%E4%B8%AA%E6%9C%88%E8%BD%AC%E5%9E%8B%E7%AA%97%E5%8F%A3%E6%9C%9F%EF%BC%8C%E8%A7%A3%E9%94%81%E8%81%8C%E5%9C%BA%E8%B7%83%E8%BF%81%E6%96%B0%E5%8F%AF%E8%83%BD/]]
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19 [[ITSS流程集成的真相：协同，是服务体系的灵魂>>https://www.itil4hub.cn/bin/view/%E2%98%9D%20%E5%8F%82%E5%8A%A0ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E7%A4%BE%E5%8C%BA%E4%BA%A4%E6%B5%81/%E9%95%BF%E6%B2%B3%E8%80%81%E5%B8%88AI%2BITIL%E4%BA%A4%E6%B5%81%E5%9C%88%E5%AD%90%E6%9C%80%E6%96%B0%E5%8A%A8%E6%80%81/ITSS%E6%B5%81%E7%A8%8B%E9%9B%86%E6%88%90%E7%9A%84%E7%9C%9F%E7%9B%B8%EF%BC%9A%E5%8D%8F%E5%90%8C%EF%BC%8C%E6%98%AF%E6%9C%8D%E5%8A%A1%E4%BD%93%E7%B3%BB%E7%9A%84%E7%81%B5%E9%AD%82/]]
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21 [[ITIL第5版中的“产品”，到底改变了什么管理逻辑？>>https://www.itil4hub.cn/bin/view/%E2%98%9D%20%E5%8F%82%E5%8A%A0ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E7%A4%BE%E5%8C%BA%E4%BA%A4%E6%B5%81/%E9%95%BF%E6%B2%B3%E8%80%81%E5%B8%88AI%2BITIL%E4%BA%A4%E6%B5%81%E5%9C%88%E5%AD%90%E6%9C%80%E6%96%B0%E5%8A%A8%E6%80%81/ITIL%E7%AC%AC5%E7%89%88%E4%B8%AD%E7%9A%84%E2%80%9C%E4%BA%A7%E5%93%81%E2%80%9D%EF%BC%8C%E5%88%B0%E5%BA%95%E6%94%B9%E5%8F%98%E4%BA%86%E4%BB%80%E4%B9%88%E7%AE%A1%E7%90%86%E9%80%BB%E8%BE%91%EF%BC%9F/]]
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23 [[ITIL 第5版 的模型升级逻辑：为什么服务价值链不再是唯一主线>>https://www.itil4hub.cn/bin/view/%E2%98%9D%20%E5%8F%82%E5%8A%A0ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E7%A4%BE%E5%8C%BA%E4%BA%A4%E6%B5%81/%E9%95%BF%E6%B2%B3%E8%80%81%E5%B8%88AI%2BITIL%E4%BA%A4%E6%B5%81%E5%9C%88%E5%AD%90%E6%9C%80%E6%96%B0%E5%8A%A8%E6%80%81/ITIL%20%E7%AC%AC5%E7%89%88%20%E7%9A%84%E6%A8%A1%E5%9E%8B%E5%8D%87%E7%BA%A7%E9%80%BB%E8%BE%91%EF%BC%9A%E4%B8%BA%E4%BB%80%E4%B9%88%E6%9C%8D%E5%8A%A1%E4%BB%B7%E5%80%BC%E9%93%BE%E4%B8%8D%E5%86%8D%E6%98%AF%E5%94%AF%E4%B8%80%E4%B8%BB%E7%BA%BF/]]
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25 [[**ITIL 第5版中的治理：从流程合规到决策责任链**>>https://www.itil4hub.cn/bin/view/%E2%98%9D%20%E5%8F%82%E5%8A%A0ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E7%A4%BE%E5%8C%BA%E4%BA%A4%E6%B5%81/%E9%95%BF%E6%B2%B3%E8%80%81%E5%B8%88AI%2BITIL%E4%BA%A4%E6%B5%81%E5%9C%88%E5%AD%90%E6%9C%80%E6%96%B0%E5%8A%A8%E6%80%81/ITIL%20%E7%AC%AC5%E7%89%88%E4%B8%AD%E7%9A%84%E6%B2%BB%E7%90%86%EF%BC%9A%E4%BB%8E%E6%B5%81%E7%A8%8B%E5%90%88%E8%A7%84%E5%88%B0%E5%86%B3%E7%AD%96%E8%B4%A3%E4%BB%BB%E9%93%BE/]]
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27 [[ITIL 4 已经很好了，为什么还要 ITIL第5版？>>https://www.itil4hub.cn/bin/view/%E2%98%9D%20%E5%8F%82%E5%8A%A0ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E7%A4%BE%E5%8C%BA%E4%BA%A4%E6%B5%81/%E9%95%BF%E6%B2%B3%E8%80%81%E5%B8%88AI%2BITIL%E4%BA%A4%E6%B5%81%E5%9C%88%E5%AD%90%E6%9C%80%E6%96%B0%E5%8A%A8%E6%80%81/%20ITIL%204%20%E5%B7%B2%E7%BB%8F%E5%BE%88%E5%A5%BD%E4%BA%86%EF%BC%8C%E4%B8%BA%E4%BB%80%E4%B9%88%E8%BF%98%E8%A6%81%20ITIL%E7%AC%AC5%E7%89%88%EF%BC%9F/]]
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29 [[ITIL第5版里的“人文转向”：为什么以人为本不是一句口号>>https://www.itil4hub.cn/bin/view/%E2%98%9D%20%E5%8F%82%E5%8A%A0ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E7%A4%BE%E5%8C%BA%E4%BA%A4%E6%B5%81/%E9%95%BF%E6%B2%B3%E8%80%81%E5%B8%88AI%2BITIL%E4%BA%A4%E6%B5%81%E5%9C%88%E5%AD%90%E6%9C%80%E6%96%B0%E5%8A%A8%E6%80%81/ITIL%E7%AC%AC5%E7%89%88%E9%87%8C%E7%9A%84%E2%80%9C%E4%BA%BA%E6%96%87%E8%BD%AC%E5%90%91%E2%80%9D%EF%BC%9A%E4%B8%BA%E4%BB%80%E4%B9%88%E4%BB%A5%E4%BA%BA%E4%B8%BA%E6%9C%AC%E4%B8%8D%E6%98%AF%E4%B8%80%E5%8F%A5%E5%8F%A3%E5%8F%B7/]]
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31 [[实践被“弱化”了吗？恰恰相反，这是 ITIL v5成熟的标志>>https://www.itil4hub.cn/bin/view/%E2%98%9D%20%E5%8F%82%E5%8A%A0ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E7%A4%BE%E5%8C%BA%E4%BA%A4%E6%B5%81/%E9%95%BF%E6%B2%B3%E8%80%81%E5%B8%88AI%2BITIL%E4%BA%A4%E6%B5%81%E5%9C%88%E5%AD%90%E6%9C%80%E6%96%B0%E5%8A%A8%E6%80%81/%E5%AE%9E%E8%B7%B5%E8%A2%AB%E2%80%9C%E5%BC%B1%E5%8C%96%E2%80%9D%E4%BA%86%E5%90%97%EF%BC%9F%E6%81%B0%E6%81%B0%E7%9B%B8%E5%8F%8D%EF%BC%8C%E8%BF%99%E6%98%AF%20ITIL%20v5%E6%88%90%E7%86%9F%E7%9A%84%E6%A0%87%E5%BF%97/]]
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