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1 ==== [[IT服务管理体系现状调研及改进建议>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E4%BC%81%E4%B8%9A%EF%BC%9AIT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E4%BD%93%E7%B3%BB%20%26%20%E6%B5%81%E7%A8%8B%E8%90%BD%E5%9C%B0%E7%9A%84%E7%8E%B0%E7%8A%B6%E8%B0%83%E7%A0%94%E5%8F%8A%E6%94%B9%E8%BF%9B%E5%BB%BA%E8%AE%AE%20%E5%85%8D%E8%B4%B9%E8%87%AA%E6%B5%8B/IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E4%BD%93%E7%B3%BB%E7%8E%B0%E7%8A%B6%E8%B0%83%E7%A0%94%E5%8F%8A%E6%94%B9%E8%BF%9B%E5%BB%BA%E8%AE%AE/]] ====
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