Changes for page 长河 ITIL 4 理论学习与实战训练营

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164	164	[[**服务请求分类与建模的ITIL 4实践精要**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%9C%8D%E5%8A%A1%E8%AF%B7%E6%B1%82%E5%88%86%E7%B1%BB%E4%B8%8E%E5%BB%BA%E6%A8%A1%E7%9A%84ITIL%204%E5%AE%9E%E8%B7%B5%E7%B2%BE%E8%A6%81/]]
165	165
166		-ITIL 4与ISO 20000结合：提升企业服务管理水平的双重策略
	166	+[[ITIL 4与ISO 20000结合：提升企业服务管理水平的双重策略>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%E4%B8%8EISO%2020000%E7%BB%93%E5%90%88%EF%BC%9A%E6%8F%90%E5%8D%87%E4%BC%81%E4%B8%9A%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E6%B0%B4%E5%B9%B3%E7%9A%84%E5%8F%8C%E9%87%8D%E7%AD%96%E7%95%A5/]]