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4 [[ITIL 4 DITS：**数字化战略思维地图――从混沌走向清晰**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20DITS%EF%BC%9A%E6%95%B0%E5%AD%97%E5%8C%96%E6%88%98%E7%95%A5%E6%80%9D%E7%BB%B4%E5%9C%B0%E5%9B%BE%E2%80%95%E2%80%95%E4%BB%8E%E6%B7%B7%E6%B2%8C%E8%B5%B0%E5%90%91%E6%B8%85%E6%99%B0/]]
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6 [[**ITIL 4 发布管理实践指南（2023版）精华内容速览**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%8F%91%E5%B8%83%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%8C%87%E5%8D%97%EF%BC%882023%E7%89%88%EF%BC%89%E7%B2%BE%E5%8D%8E%E5%86%85%E5%AE%B9%E9%80%9F%E8%A7%88/]]
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8 [[**在数字化浪潮中抢占职业高地——ITIL先锋论坛数字化IT服务管理讲座为职场人打开新格局**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E5%9C%A8%E6%95%B0%E5%AD%97%E5%8C%96%E6%B5%AA%E6%BD%AE%E4%B8%AD%E6%8A%A2%E5%8D%A0%E8%81%8C%E4%B8%9A%E9%AB%98%E5%9C%B0%E2%80%94%E2%80%94ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E6%95%B0%E5%AD%97%E5%8C%96IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%B2%E5%BA%A7%E4%B8%BA%E8%81%8C%E5%9C%BA%E4%BA%BA%E6%89%93%E5%BC%80%E6%96%B0%E6%A0%BC%E5%B1%80/]]
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10 [[**ITIL 4 已经成为数字化转型的最佳实践**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%B7%B2%E7%BB%8F%E6%88%90%E4%B8%BA%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%E7%9A%84%E6%9C%80%E4%BD%B3%E5%AE%9E%E8%B7%B5/]]
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12 [[ITIL 4 **群集协作（Swarming）：激发团队协作潜力，加速事件处理效率**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E7%BE%A4%E9%9B%86%E5%8D%8F%E4%BD%9C%EF%BC%88Swarming%EF%BC%89%EF%BC%9A%E6%BF%80%E5%8F%91%E5%9B%A2%E9%98%9F%E5%8D%8F%E4%BD%9C%E6%BD%9C%E5%8A%9B%EF%BC%8C%E5%8A%A0%E9%80%9F%E4%BA%8B%E4%BB%B6%E5%A4%84%E7%90%86%E6%95%88%E7%8E%87/]]
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14 [[**ITIL 4：高速IT组织转型的五大逻辑起点与课程结构总览**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E9%AB%98%E9%80%9FIT%E7%BB%84%E7%BB%87%E8%BD%AC%E5%9E%8B%E7%9A%84%E4%BA%94%E5%A4%A7%E9%80%BB%E8%BE%91%E8%B5%B7%E7%82%B9%E4%B8%8E%E8%AF%BE%E7%A8%8B%E7%BB%93%E6%9E%84%E6%80%BB%E8%A7%88/]]
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16 [[**ITIL 4 信息安全管理实践指南（2023版）精华内容速览**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E4%BF%A1%E6%81%AF%E5%AE%89%E5%85%A8%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%8C%87%E5%8D%97%EF%BC%882023%E7%89%88%EF%BC%89%E7%B2%BE%E5%8D%8E%E5%86%85%E5%AE%B9%E9%80%9F%E8%A7%88/]]
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18 [[ITIL 4 扩展模块：**业务关系管理（BRM）**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%89%A9%E5%B1%95%E6%A8%A1%E5%9D%97%EF%BC%9A%E4%B8%9A%E5%8A%A1%E5%85%B3%E7%B3%BB%E7%AE%A1%E7%90%86%EF%BC%88BRM%EF%BC%89/]]
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20 **[[2025年ITIL 4如何帮助企业提升IT服务管理的可持续性：推动长期增长与提升效率的关键框架>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%E5%A6%82%E4%BD%95%E5%B8%AE%E5%8A%A9%E4%BC%81%E4%B8%9A%E6%8F%90%E5%8D%87IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%8F%AF%E6%8C%81%E7%BB%AD%E6%80%A7%EF%BC%9A%E6%8E%A8%E5%8A%A8%E9%95%BF%E6%9C%9F%E5%A2%9E%E9%95%BF%E4%B8%8E%E6%8F%90%E5%8D%87%E6%95%88%E7%8E%87%E7%9A%84%E5%85%B3%E9%94%AE%E6%A1%86%E6%9E%B6/]]**
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22 [[**ITIL先锋论坛举办服务级别管理实践讲座，系统解析SLA设计与ITIL4流程活动**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E4%B8%BE%E5%8A%9E%E6%9C%8D%E5%8A%A1%E7%BA%A7%E5%88%AB%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E8%AE%B2%E5%BA%A7%EF%BC%8C%E7%B3%BB%E7%BB%9F%E8%A7%A3%E6%9E%90SLA%E8%AE%BE%E8%AE%A1%E4%B8%8EITIL4%E6%B5%81%E7%A8%8B%E6%B4%BB%E5%8A%A8/]]
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24 **[[2025年，哪些机构获得了ITIL 4 实践经理（PM）培训资质？>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%EF%BC%8C%E5%93%AA%E4%BA%9B%E6%9C%BA%E6%9E%84%E8%8E%B7%E5%BE%97%E4%BA%86ITIL%204%20%E5%AE%9E%E8%B7%B5%E7%BB%8F%E7%90%86%EF%BC%88PM%EF%BC%89%E5%9F%B9%E8%AE%AD%E8%B5%84%E8%B4%A8%EF%BC%9F/]]**
25
26 [[**从职能型组织架构到ITIL 4 扁平化市场型组织架构的转变**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E4%BB%8E%E8%81%8C%E8%83%BD%E5%9E%8B%E7%BB%84%E7%BB%87%E6%9E%B6%E6%9E%84%E5%88%B0ITIL%204%20%E6%89%81%E5%B9%B3%E5%8C%96%E5%B8%82%E5%9C%BA%E5%9E%8B%E7%BB%84%E7%BB%87%E6%9E%B6%E6%9E%84%E7%9A%84%E8%BD%AC%E5%8F%98/]]
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28 [[**ITIL 4 变通方案与系统性解决方案的选择思路**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%8F%98%E9%80%9A%E6%96%B9%E6%A1%88%E4%B8%8E%E7%B3%BB%E7%BB%9F%E6%80%A7%E8%A7%A3%E5%86%B3%E6%96%B9%E6%A1%88%E7%9A%84%E9%80%89%E6%8B%A9%E6%80%9D%E8%B7%AF/]]
29
30 [[**ITIL 4：衡量高速IT绩效的关键指标体系构建**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E8%A1%A1%E9%87%8F%E9%AB%98%E9%80%9FIT%E7%BB%A9%E6%95%88%E7%9A%84%E5%85%B3%E9%94%AE%E6%8C%87%E6%A0%87%E4%BD%93%E7%B3%BB%E6%9E%84%E5%BB%BA/]]
31
32 [[**ITIL先锋论坛讲座回顾：深入解析ITIL4问题管理实践，掌握高效问题解决方法**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E8%AE%B2%E5%BA%A7%E5%9B%9E%E9%A1%BE%EF%BC%9A%E6%B7%B1%E5%85%A5%E8%A7%A3%E6%9E%90ITIL4%E9%97%AE%E9%A2%98%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%EF%BC%8C%E6%8E%8C%E6%8F%A1%E9%AB%98%E6%95%88%E9%97%AE%E9%A2%98%E8%A7%A3%E5%86%B3%E6%96%B9%E6%B3%95/]]
33
34 **[[2025年，哪些杰出ITIL讲师的网络讲座成为了行业标杆？>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%EF%BC%8C%E5%93%AA%E4%BA%9B%E6%9D%B0%E5%87%BAITIL%E8%AE%B2%E5%B8%88%E7%9A%84%E7%BD%91%E7%BB%9C%E8%AE%B2%E5%BA%A7%E6%88%90%E4%B8%BA%E4%BA%86%E8%A1%8C%E4%B8%9A%E6%A0%87%E6%9D%86%EF%BC%9F/]]**
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36 [[**ITIL 4 价值流的协同机制：支撑客户旅程的多层次价值交付体系**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E4%BB%B7%E5%80%BC%E6%B5%81%E7%9A%84%E5%8D%8F%E5%90%8C%E6%9C%BA%E5%88%B6%EF%BC%9A%E6%94%AF%E6%92%91%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%E7%9A%84%E5%A4%9A%E5%B1%82%E6%AC%A1%E4%BB%B7%E5%80%BC%E4%BA%A4%E4%BB%98%E4%BD%93%E7%B3%BB/]]
37
38 [[**提高ITIL 4 事件管理中发现事件的及时性**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%8F%90%E9%AB%98ITIL%204%20%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E4%B8%AD%E5%8F%91%E7%8E%B0%E4%BA%8B%E4%BB%B6%E7%9A%84%E5%8F%8A%E6%97%B6%E6%80%A7/]]
39
40 **[[ITIL 4 管理专家（MP）认证介绍>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E7%AE%A1%E7%90%86%E4%B8%93%E5%AE%B6%EF%BC%88MP%EF%BC%89%E8%AE%A4%E8%AF%81%E4%BB%8B%E7%BB%8D/]]**
41
42 [[ITIL 4 扩展模块：**可持续性发展**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%89%A9%E5%B1%95%E6%A8%A1%E5%9D%97%EF%BC%9A%E5%8F%AF%E6%8C%81%E7%BB%AD%E6%80%A7%E5%8F%91%E5%B1%95/]]
43
44 [[**ITIL先锋论坛成功举办问题管理实践讲座，如何通过ITIL4优化服务交付提升企业价值**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E6%88%90%E5%8A%9F%E4%B8%BE%E5%8A%9E%E9%97%AE%E9%A2%98%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E8%AE%B2%E5%BA%A7%EF%BC%8C%E5%A6%82%E4%BD%95%E9%80%9A%E8%BF%87ITIL4%E4%BC%98%E5%8C%96%E6%9C%8D%E5%8A%A1%E4%BA%A4%E4%BB%98%E6%8F%90%E5%8D%87%E4%BC%81%E4%B8%9A%E4%BB%B7%E5%80%BC/]]
45
46 **[[数字化时代的创新方式：从瀑布开发到迭代加速>>http://www.bihttps//www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%95%B0%E5%AD%97%E5%8C%96%E6%97%B6%E4%BB%A3%E7%9A%84%E5%88%9B%E6%96%B0%E6%96%B9%E5%BC%8F%EF%BC%9A%E4%BB%8E%E7%80%91%E5%B8%83%E5%BC%80%E5%8F%91%E5%88%B0%E8%BF%AD%E4%BB%A3%E5%8A%A0%E9%80%9F/]]**
47
48 [[**ITIL 4 服务台在IT服务价值流中所扮演的角色**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%9C%8D%E5%8A%A1%E5%8F%B0%E5%9C%A8IT%E6%9C%8D%E5%8A%A1%E4%BB%B7%E5%80%BC%E6%B5%81%E4%B8%AD%E6%89%80%E6%89%AE%E6%BC%94%E7%9A%84%E8%A7%92%E8%89%B2/]]
49
50 [[**ITIL 4：深度融合敏捷、精益和DevOps，加速数字化服务管理**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E6%B7%B1%E5%BA%A6%E8%9E%8D%E5%90%88%E6%95%8F%E6%8D%B7%E3%80%81%E7%B2%BE%E7%9B%8A%E5%92%8CDevOps%EF%BC%8C%E5%8A%A0%E9%80%9F%E6%95%B0%E5%AD%97%E5%8C%96%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86/]]
51
52 **[[2025年，如何备考ITIL 4 DPI认证考试？详细内容与备考建议>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%EF%BC%8C%E5%A6%82%E4%BD%95%E5%A4%87%E8%80%83ITIL%204%20DPI%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%EF%BC%9F%E8%AF%A6%E7%BB%86%E5%86%85%E5%AE%B9%E4%B8%8E%E5%A4%87%E8%80%83%E5%BB%BA%E8%AE%AE/]]**
53
54 **[[一场打开问题管理新思路的讲座回顾：ITIL4问题管理实践讲解真香！>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E4%B8%80%E5%9C%BA%E6%89%93%E5%BC%80%E9%97%AE%E9%A2%98%E7%AE%A1%E7%90%86%E6%96%B0%E6%80%9D%E8%B7%AF%E7%9A%84%E8%AE%B2%E5%BA%A7%E5%9B%9E%E9%A1%BE%EF%BC%9AITIL4%E9%97%AE%E9%A2%98%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E8%AE%B2%E8%A7%A3%E7%9C%9F%E9%A6%99%EF%BC%81/]]**
55
56 **[[ITIL 4 价值流实施的两个基本条件>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E4%BB%B7%E5%80%BC%E6%B5%81%E5%AE%9E%E6%96%BD%E7%9A%84%E4%B8%A4%E4%B8%AA%E5%9F%BA%E6%9C%AC%E6%9D%A1%E4%BB%B6/]]**
57
58 **[[**为什么ITIL 4 服务台需要专门的用户申告处理流程**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E4%B8%BA%E4%BB%80%E4%B9%88ITIL%204%20%E6%9C%8D%E5%8A%A1%E5%8F%B0%E9%9C%80%E8%A6%81%E4%B8%93%E9%97%A8%E7%9A%84%E7%94%A8%E6%88%B7%E7%94%B3%E5%91%8A%E5%A4%84%E7%90%86%E6%B5%81%E7%A8%8B/]]**
59
60 **[[ITIL 4 Foundation认证介绍>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20Foundation%E8%AE%A4%E8%AF%81%E4%BB%8B%E7%BB%8D/]]**
61
62 **[[2025年，如何查询ITIL 4认证证书？作步骤与注意事项>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%EF%BC%8C%E5%A6%82%E4%BD%95%E6%9F%A5%E8%AF%A2ITIL%204%E8%AE%A4%E8%AF%81%E8%AF%81%E4%B9%A6%EF%BC%9F%E6%93%8D%E4%BD%9C%E6%AD%A5%E9%AA%A4%E4%B8%8E%E6%B3%A8%E6%84%8F%E4%BA%8B%E9%A1%B9/]]**
63
64 [[**数字化转型中的职场新机遇——通过AITSM提升个人职业竞争力**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%E4%B8%AD%E7%9A%84%E8%81%8C%E5%9C%BA%E6%96%B0%E6%9C%BA%E9%81%87%E2%80%94%E2%80%94%E9%80%9A%E8%BF%87AITSM%E6%8F%90%E5%8D%87%E4%B8%AA%E4%BA%BA%E8%81%8C%E4%B8%9A%E7%AB%9E%E4%BA%89%E5%8A%9B/]]
65
66 [[**AI和自动化如何赋能ITIL 4 变更支持实践**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/AI%E5%92%8C%E8%87%AA%E5%8A%A8%E5%8C%96%E5%A6%82%E4%BD%95%E8%B5%8B%E8%83%BDITIL%204%20%E5%8F%98%E6%9B%B4%E6%94%AF%E6%8C%81%E5%AE%9E%E8%B7%B5/#Comments]]
67
68 [[**ITIL 4 服务台实践指南（2023版）精华内容速览**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%9C%8D%E5%8A%A1%E5%8F%B0%E5%AE%9E%E8%B7%B5%E6%8C%87%E5%8D%97%EF%BC%882023%E7%89%88%EF%BC%89%E7%B2%BE%E5%8D%8E%E5%86%85%E5%AE%B9%E9%80%9F%E8%A7%88/]]
69
70 [[**数字化转型中的商业模式与运营模式的分层解析**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%E4%B8%AD%E7%9A%84%E5%95%86%E4%B8%9A%E6%A8%A1%E5%BC%8F%E4%B8%8E%E8%BF%90%E8%90%A5%E6%A8%A1%E5%BC%8F%E7%9A%84%E5%88%86%E5%B1%82%E8%A7%A3%E6%9E%90/]]
71
72 **[[2025年，ITIL 4认证考试报名官网及推荐渠道全面解析>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%EF%BC%8CITIL%204%E8%AE%A4%E8%AF%81%E8%80%83%E8%AF%95%E6%8A%A5%E5%90%8D%E5%AE%98%E7%BD%91%E5%8F%8A%E6%8E%A8%E8%8D%90%E6%B8%A0%E9%81%93%E5%85%A8%E9%9D%A2%E8%A7%A3%E6%9E%90/]]**
73
74 **[[ITIL4大师认证不只是“更懂IT”，而是“让IT更懂业务”>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%20ITIL4%E5%A4%A7%E5%B8%88%E8%AE%A4%E8%AF%81%E4%B8%8D%E5%8F%AA%E6%98%AF%E2%80%9C%E6%9B%B4%E6%87%82IT%E2%80%9D%EF%BC%8C%E8%80%8C%E6%98%AF%E2%80%9C%E8%AE%A9IT%E6%9B%B4%E6%87%82%E4%B8%9A%E5%8A%A1%E2%80%9D/]]**
75
76 **[[ITIL 4 服务台全渠道沟通落地指南>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%9C%8D%E5%8A%A1%E5%8F%B0%E5%85%A8%E6%B8%A0%E9%81%93%E6%B2%9F%E9%80%9A%E8%90%BD%E5%9C%B0%E6%8C%87%E5%8D%97/]]**
77
78 [[**数字化战略的边界与推进逻辑：全局转型还是局部演进？**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%95%B0%E5%AD%97%E5%8C%96%E6%88%98%E7%95%A5%E7%9A%84%E8%BE%B9%E7%95%8C%E4%B8%8E%E6%8E%A8%E8%BF%9B%E9%80%BB%E8%BE%91%EF%BC%9A%E5%85%A8%E5%B1%80%E8%BD%AC%E5%9E%8B%E8%BF%98%E6%98%AF%E5%B1%80%E9%83%A8%E6%BC%94%E8%BF%9B%EF%BC%9F/]]
79
80 [[**掌握ITIL4实战技巧，快速提升IT服务管理能力**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%8E%8C%E6%8F%A1ITIL4%E5%AE%9E%E6%88%98%E6%8A%80%E5%B7%A7%EF%BC%8C%E5%BF%AB%E9%80%9F%E6%8F%90%E5%8D%87IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%83%BD%E5%8A%9B/]]
81
82 [[**ITIL 4 客户旅程：服务采购者的觉醒，甲方也要懂技术、懂流程、懂选择**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%EF%BC%9A%E6%9C%8D%E5%8A%A1%E9%87%87%E8%B4%AD%E8%80%85%E7%9A%84%E8%A7%89%E9%86%92%EF%BC%8C%E7%94%B2%E6%96%B9%E4%B9%9F%E8%A6%81%E6%87%82%E6%8A%80%E6%9C%AF%E3%80%81%E6%87%82%E6%B5%81%E7%A8%8B%E3%80%81%E6%87%82%E9%80%89%E6%8B%A9/]]
83
84 **[[2025年，了解ITIL 4及其核心理念，带你走进现代IT服务管理世界>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%EF%BC%8C%E4%BA%86%E8%A7%A3ITIL%204%E5%8F%8A%E5%85%B6%E6%A0%B8%E5%BF%83%E7%90%86%E5%BF%B5%EF%BC%8C%E5%B8%A6%E4%BD%A0%E8%B5%B0%E8%BF%9B%E7%8E%B0%E4%BB%A3IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E4%B8%96%E7%95%8C/]]**
85
86 [[**ITIL 4：扁平化组织的优势与挑战**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E6%89%81%E5%B9%B3%E5%8C%96%E7%BB%84%E7%BB%87%E7%9A%84%E4%BC%98%E5%8A%BF%E4%B8%8E%E6%8C%91%E6%88%98/]]
87
88 **[[ITIL 4 Foundation课程助力企业创造业务价值，实现数字化转型>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20Foundation%E8%AF%BE%E7%A8%8B%E5%8A%A9%E5%8A%9B%E4%BC%81%E4%B8%9A%E5%88%9B%E9%80%A0%E4%B8%9A%E5%8A%A1%E4%BB%B7%E5%80%BC%EF%BC%8C%E5%AE%9E%E7%8E%B0%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B/]]**
89
90 **[[2025年，深入理解ITIL 4服务价值体系，提升企业服务管理能力>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%EF%BC%8C%E6%B7%B1%E5%85%A5%E7%90%86%E8%A7%A3ITIL%204%E6%9C%8D%E5%8A%A1%E4%BB%B7%E5%80%BC%E4%BD%93%E7%B3%BB%EF%BC%8C%E6%8F%90%E5%8D%87%E4%BC%81%E4%B8%9A%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%83%BD%E5%8A%9B/]]**
91
92 [[**ITIL 4 客户旅程：第一性原理与跳出客户“表象要求”看本质**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%EF%BC%9A%E7%AC%AC%E4%B8%80%E6%80%A7%E5%8E%9F%E7%90%86%E4%B8%8E%E8%B7%B3%E5%87%BA%E5%AE%A2%E6%88%B7%E2%80%9C%E8%A1%A8%E8%B1%A1%E8%A6%81%E6%B1%82%E2%80%9D%E7%9C%8B%E6%9C%AC%E8%B4%A8/]]
93
94 **[[ITIL 4战略领导者（SL）认证介绍>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%E6%88%98%E7%95%A5%E9%A2%86%E5%AF%BC%E8%80%85%EF%BC%88SL%EF%BC%89%E8%AE%A4%E8%AF%81%E4%BB%8B%E7%BB%8D/]]**
95
96 **[[为什么 ITIL 4 强调指导原则先行？>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E4%B8%BA%E4%BB%80%E4%B9%88ITIL%204%20%E5%BC%BA%E8%B0%83%E6%8C%87%E5%AF%BC%E5%8E%9F%E5%88%99%E5%85%88%E8%A1%8C%EF%BC%9F/]]**
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98 [[**ITIL4 Foundation课程帮助你掌握服务管理的核心理论**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL4%20Foundation%E8%AF%BE%E7%A8%8B%E5%B8%AE%E5%8A%A9%E4%BD%A0%E6%8E%8C%E6%8F%A1%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E6%A0%B8%E5%BF%83%E7%90%86%E8%AE%BA/]]
99
100 [[**ITIL先锋论坛讲座圆满落幕，揭秘ITIL4服务级别管理实践的实战技巧与应用**>>https://www.itil4hub.cn/bin/edit/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E8%AE%B2%E5%BA%A7%E5%9C%86%E6%BB%A1%E8%90%BD%E5%B9%95%EF%BC%8C%E6%8F%AD%E7%A7%98ITIL4%E6%9C%8D%E5%8A%A1%E7%BA%A7%E5%88%AB%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E7%9A%84%E5%AE%9E%E6%88%98%E6%8A%80%E5%B7%A7%E4%B8%8E%E5%BA%94%E7%94%A8/WebHome?template=&parent=%E9%95%BF%E6%B2%B3+ITIL+4+%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0.%E9%95%BF%E6%B2%B3+ITIL+4+%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5.WebHome&title=ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E8%AE%B2%E5%BA%A7%E5%9C%86%E6%BB%A1%E8%90%BD%E5%B9%95%EF%BC%8C%E6%8F%AD%E7%A7%98ITIL4%E6%9C%8D%E5%8A%A1%E7%BA%A7%E5%88%AB%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E7%9A%84%E5%AE%9E%E6%88%98%E6%8A%80%E5%B7%A7%E4%B8%8E%E5%BA%94%E7%94%A8]]
101
102 **[[ITIL 4 CDS课程内容概述>>https://www.itil4hub.cn/bin/edit/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20CDS%E8%AF%BE%E7%A8%8B%E5%86%85%E5%AE%B9%E6%A6%82%E8%BF%B0/WebHome?template=&parent=%E9%95%BF%E6%B2%B3+ITIL+4+%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0.%E9%95%BF%E6%B2%B3+ITIL+4+%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5.WebHome&title=ITIL+4+CDS%E8%AF%BE%E7%A8%8B%E5%86%85%E5%AE%B9%E6%A6%82%E8%BF%B0]]**
103
104 [[**ITIL 4 视角下监控数据准确性的保障之道**>>https://www.itil4hub.cn/bin/edit/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E8%A7%86%E8%A7%92%E4%B8%8B%E7%9B%91%E6%8E%A7%E6%95%B0%E6%8D%AE%E5%87%86%E7%A1%AE%E6%80%A7%E7%9A%84%E4%BF%9D%E9%9A%9C%E4%B9%8B%E9%81%93/WebHome?template=&parent=%E9%95%BF%E6%B2%B3+ITIL+4+%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0.%E9%95%BF%E6%B2%B3+ITIL+4+%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5.WebHome&title=ITIL+4+%E8%A7%86%E8%A7%92%E4%B8%8B%E7%9B%91%E6%8E%A7%E6%95%B0%E6%8D%AE%E5%87%86%E7%A1%AE%E6%80%A7%E7%9A%84%E4%BF%9D%E9%9A%9C%E4%B9%8B%E9%81%93]]
105
106 [[**战略层次关系新解：业务战略、数字化战略与IT战略的融合演进**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%88%98%E7%95%A5%E5%B1%82%E6%AC%A1%E5%85%B3%E7%B3%BB%E6%96%B0%E8%A7%A3%EF%BC%9A%E4%B8%9A%E5%8A%A1%E6%88%98%E7%95%A5%E3%80%81%E6%95%B0%E5%AD%97%E5%8C%96%E6%88%98%E7%95%A5%E4%B8%8EIT%E6%88%98%E7%95%A5%E7%9A%84%E8%9E%8D%E5%90%88%E6%BC%94%E8%BF%9B/]]
107
108 **[[ITIL 4总体认证体系介绍>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%E6%80%BB%E4%BD%93%E8%AE%A4%E8%AF%81%E4%BD%93%E7%B3%BB%E4%BB%8B%E7%BB%8D/]]**
109
110 **[[**ITIL 4 高速IT：数字化产品的演进逻辑**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E9%AB%98%E9%80%9FIT%EF%BC%9A%E6%95%B0%E5%AD%97%E5%8C%96%E4%BA%A7%E5%93%81%E7%9A%84%E6%BC%94%E8%BF%9B%E9%80%BB%E8%BE%91/]]**
111
112 **[[ITIL 4 Foundation课程助力职场竞争力提升，快速掌握核心实战技巧>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20Foundation%E8%AF%BE%E7%A8%8B%E5%8A%A9%E5%8A%9B%E8%81%8C%E5%9C%BA%E7%AB%9E%E4%BA%89%E5%8A%9B%E6%8F%90%E5%8D%87%EF%BC%8C%E5%BF%AB%E9%80%9F%E6%8E%8C%E6%8F%A1%E6%A0%B8%E5%BF%83%E5%AE%9E%E6%88%98%E6%8A%80%E5%B7%A7/]]**
113
114 **[[2025年ITIL 4在IT项目管理中的作用：提升项目交付效率与降低风险的关键框架>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%E5%9C%A8IT%E9%A1%B9%E7%9B%AE%E7%AE%A1%E7%90%86%E4%B8%AD%E7%9A%84%E4%BD%9C%E7%94%A8%EF%BC%9A%E6%8F%90%E5%8D%87%E9%A1%B9%E7%9B%AE%E4%BA%A4%E4%BB%98%E6%95%88%E7%8E%87%E4%B8%8E%E9%99%8D%E4%BD%8E%E9%A3%8E%E9%99%A9%E7%9A%84%E5%85%B3%E9%94%AE%E6%A1%86%E6%9E%B6/]]**
115
116 **[[2025年ITIL 4如何帮助企业降低IT成本：优化服务交付与提升效率的战略框架>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%E5%A6%82%E4%BD%95%E5%B8%AE%E5%8A%A9%E4%BC%81%E4%B8%9A%E9%99%8D%E4%BD%8EIT%E6%88%90%E6%9C%AC%EF%BC%9A%E4%BC%98%E5%8C%96%E6%9C%8D%E5%8A%A1%E4%BA%A4%E4%BB%98%E4%B8%8E%E6%8F%90%E5%8D%87%E6%95%88%E7%8E%87%E7%9A%84%E6%88%98%E7%95%A5%E6%A1%86%E6%9E%B6/]]**
117
118 **[[ITIL先锋论坛深圳活动回顾：2018年深圳DevOpsDays先锋网友聚会活动>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E6%B7%B1%E5%9C%B3%E6%B4%BB%E5%8A%A8%E5%9B%9E%E9%A1%BE%EF%BC%9A2018%E5%B9%B4%E6%B7%B1%E5%9C%B3DevOpsDays%E5%85%88%E9%94%8B%E7%BD%91%E5%8F%8B%E8%81%9A%E4%BC%9A%E6%B4%BB%E5%8A%A8/]]**
119
120 [[ITIL 4 Foundation课程助力理论学习与数字化转型战略>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20Foundation%E8%AF%BE%E7%A8%8B%E5%8A%A9%E5%8A%9B%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%E6%88%98%E7%95%A5%20/]]
121
122 [[ITIL 4 持续性管理实践：从风险管控到价值共创的全面升级>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%8C%81%E7%BB%AD%E6%80%A7%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%EF%BC%9A%E4%BB%8E%E9%A3%8E%E9%99%A9%E7%AE%A1%E6%8E%A7%E5%88%B0%E4%BB%B7%E5%80%BC%E5%85%B1%E5%88%9B%E7%9A%84%E5%85%A8%E9%9D%A2%E5%8D%87%E7%BA%A7/]]
123
124 [[ITIL 4 高速IT：数字化技术双引擎——IT与OT的协同进化>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E9%AB%98%E9%80%9FIT%EF%BC%9A%E6%95%B0%E5%AD%97%E5%8C%96%E6%8A%80%E6%9C%AF%E5%8F%8C%E5%BC%95%E6%93%8E%E2%80%94%E2%80%94IT%E4%B8%8EOT%E7%9A%84%E5%8D%8F%E5%90%8C%E8%BF%9B%E5%8C%96/]]
125
126 [[ITIL先锋论坛讲座回顾：解构ITIL4大师路径，开启高阶职场竞争力新引擎>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E8%AE%B2%E5%BA%A7%E5%9B%9E%E9%A1%BE%EF%BC%9A%E8%A7%A3%E6%9E%84ITIL4%E5%A4%A7%E5%B8%88%E8%B7%AF%E5%BE%84%EF%BC%8C%E5%BC%80%E5%90%AF%E9%AB%98%E9%98%B6%E8%81%8C%E5%9C%BA%E7%AB%9E%E4%BA%89%E5%8A%9B%E6%96%B0%E5%BC%95%E6%93%8E/]]
127
128 [[**厘清四大流程，掌握ITIL 4问题管理的全貌**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E5%8E%98%E6%B8%85%E5%9B%9B%E5%A4%A7%E6%B5%81%E7%A8%8B%EF%BC%8C%E6%8E%8C%E6%8F%A1ITIL%204%E9%97%AE%E9%A2%98%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%A8%E8%B2%8C/]]
129
130 [[**ITIL 4 客户旅程：看板管理打造高效流动的数字服务交付链**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%EF%BC%9A%E7%9C%8B%E6%9D%BF%E7%AE%A1%E7%90%86%E6%89%93%E9%80%A0%E9%AB%98%E6%95%88%E6%B5%81%E5%8A%A8%E7%9A%84%E6%95%B0%E5%AD%97%E6%9C%8D%E5%8A%A1%E4%BA%A4%E4%BB%98%E9%93%BE/]]
131
132 [[2025年ITIL 4与TOGAF认证结合：提升企业IT治理与服务管理能力>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%E4%B8%8ETOGAF%E8%AE%A4%E8%AF%81%E7%BB%93%E5%90%88%EF%BC%9A%E6%8F%90%E5%8D%87%E4%BC%81%E4%B8%9AIT%E6%B2%BB%E7%90%86%E4%B8%8E%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%83%BD%E5%8A%9B/]]
133
134 [[**ITIL 4 与ITIL v3在持续改进和反馈机制中的提升**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E4%B8%8EITIL%20v3%E5%9C%A8%E6%8C%81%E7%BB%AD%E6%94%B9%E8%BF%9B%E5%92%8C%E5%8F%8D%E9%A6%88%E6%9C%BA%E5%88%B6%E4%B8%AD%E7%9A%84%E6%8F%90%E5%8D%87/]]
135
136 [[**“满满干货与实践”—ITIL 4 MSF线上大师级课程圆满收官**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E2%80%9C%E6%BB%A1%E6%BB%A1%E5%B9%B2%E8%B4%A7%E4%B8%8E%E5%AE%9E%E6%88%98%E2%80%9D%E2%80%94ITIL%204%20MSF%E7%BA%BF%E4%B8%8A%E5%A4%A7%E5%B8%88%E7%BA%A7%E8%AF%BE%E7%A8%8B%E5%9C%86%E6%BB%A1%E6%94%B6%E5%AE%98/]]
137
138 [[**AITSM：数字化转型中的领导力关键**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/AITSM%EF%BC%9A%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%E4%B8%AD%E7%9A%84%E9%A2%86%E5%AF%BC%E5%8A%9B%E5%85%B3%E9%94%AE/]]
139
140 [[2025年ITIL 4如何支持IT部门的敏捷转型：构建灵活、高效的IT服务管理框架>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%E5%A6%82%E4%BD%95%E6%94%AF%E6%8C%81IT%E9%83%A8%E9%97%A8%E7%9A%84%E6%95%8F%E6%8D%B7%E8%BD%AC%E5%9E%8B%EF%BC%9A%E6%9E%84%E5%BB%BA%E7%81%B5%E6%B4%BB%E3%80%81%E9%AB%98%E6%95%88%E7%9A%84IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E6%A1%86%E6%9E%B6/]]
141
142 [[**从生命周期管理到服务价值系统：ITIL 4 的变革与指导价值**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E4%BB%8E%E7%94%9F%E5%91%BD%E5%91%A8%E6%9C%9F%E7%AE%A1%E7%90%86%E5%88%B0%E6%9C%8D%E5%8A%A1%E4%BB%B7%E5%80%BC%E7%B3%BB%E7%BB%9F%EF%BC%9AITIL%204%20%E7%9A%84%E5%8F%98%E9%9D%A9%E4%B8%8E%E6%8C%87%E5%AF%BC%E4%BB%B7%E5%80%BC/]]
143
144 [[**ITIL 4：人才胜任力管理的关键策略**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E4%BA%BA%E6%89%8D%E8%83%9C%E4%BB%BB%E5%8A%9B%E7%AE%A1%E7%90%86%E7%9A%84%E5%85%B3%E9%94%AE%E7%AD%96%E7%95%A5/]]
145
146 [[**ITIL 4 客户旅程：WIP限制优化协作效率与资源利用**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%EF%BC%9AWIP%E9%99%90%E5%88%B6%E4%BC%98%E5%8C%96%E5%8D%8F%E4%BD%9C%E6%95%88%E7%8E%87%E4%B8%8E%E8%B5%84%E6%BA%90%E5%88%A9%E7%94%A8/]]
147
148 [[“数字化时代的IT服务管理Meetup”-上海站即将开幕！>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E2%80%9C%E6%95%B0%E5%AD%97%E5%8C%96%E6%97%B6%E4%BB%A3%E7%9A%84IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86Meetup%E2%80%9C-%E4%B8%8A%E6%B5%B7%E7%AB%99%E5%8D%B3%E5%B0%86%E5%BC%80%E5%B9%95%EF%BC%81/]]
149
150 [[2025年深入了解ITIL 4核心理论体系，助你轻松备考认证>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%E6%B7%B1%E5%85%A5%E4%BA%86%E8%A7%A3ITIL%204%E6%A0%B8%E5%BF%83%E7%90%86%E8%AE%BA%E4%BD%93%E7%B3%BB%EF%BC%8C%E5%8A%A9%E4%BD%A0%E8%BD%BB%E6%9D%BE%E5%A4%87%E8%80%83%E8%AE%A4%E8%AF%81/]]
151
152 [[**ITIL 4 关系管理实践指南（2023版）精华内容速览**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%85%B3%E7%B3%BB%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%8C%87%E5%8D%97%EF%BC%882023%E7%89%88%EF%BC%89%E7%B2%BE%E5%8D%8E%E5%86%85%E5%AE%B9%E9%80%9F%E8%A7%88/]]
153
154 [[ITIL 4 扩展模块：获取和管理云服务>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%89%A9%E5%B1%95%E6%A8%A1%E5%9D%97%EF%BC%9A%E8%8E%B7%E5%8F%96%E5%92%8C%E7%AE%A1%E7%90%86%E4%BA%91%E6%9C%8D%E5%8A%A1/]]
155
156 [[**ITIL 4：运营模式再思考——服务价值链适用的不止是IT场景**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E8%BF%90%E8%90%A5%E6%A8%A1%E5%BC%8F%E5%86%8D%E6%80%9D%E8%80%83%E2%80%94%E2%80%94%E6%9C%8D%E5%8A%A1%E4%BB%B7%E5%80%BC%E9%93%BE%E9%80%82%E7%94%A8%E7%9A%84%E4%B8%8D%E6%AD%A2%E6%98%AFIT%E5%9C%BA%E6%99%AF/]]
157
158 [[**ITIL 4 客户旅程：推式 vs 拉式，两种工作流管理范式的对决**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%EF%BC%9A%E6%8E%A8%E5%BC%8F%20vs%20%E6%8B%89%E5%BC%8F%EF%BC%8C%E4%B8%A4%E7%A7%8D%E5%B7%A5%E4%BD%9C%E6%B5%81%E7%AE%A1%E7%90%86%E8%8C%83%E5%BC%8F%E7%9A%84%E5%AF%B9%E5%86%B3/]]
159
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