Last modified by superadmin on 2025/06/07, 15:23
From version < 173.1 >
edited by superadmin
on 2025/05/24, 11:07
To version < 174.1 >
edited by superadmin
on 2025/05/24, 11:09
< >
Change comment: There is no comment for this version

Summary

Details

Icon Page properties
Content
... ... @@ -164,3 +164,5 @@
164 164  [[**服务请求分类与建模的ITIL 4实践精要**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%9C%8D%E5%8A%A1%E8%AF%B7%E6%B1%82%E5%88%86%E7%B1%BB%E4%B8%8E%E5%BB%BA%E6%A8%A1%E7%9A%84ITIL%204%E5%AE%9E%E8%B7%B5%E7%B2%BE%E8%A6%81/]]
165 165  
166 166  [[ITIL 4与ISO 20000结合：提升企业服务管理水平的双重策略>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%E4%B8%8EISO%2020000%E7%BB%93%E5%90%88%EF%BC%9A%E6%8F%90%E5%8D%87%E4%BC%81%E4%B8%9A%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E6%B0%B4%E5%B9%B3%E7%9A%84%E5%8F%8C%E9%87%8D%E7%AD%96%E7%95%A5/]]
167 +
168 +**ITIL 4 客户旅程：从瀑布到敏捷，传统与现代服务设计模式的比较分析**
深圳市艾拓先锋企业管理咨询有限公司