Changes for page 长河 ITIL 4 理论学习与实战训练营

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168	168	[[**ITIL 4 客户旅程：从瀑布到敏捷，传统与现代服务设计模式的比较分析**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%EF%BC%9A%E4%BB%8E%E7%80%91%E5%B8%83%E5%88%B0%E6%95%8F%E6%8D%B7%EF%BC%8C%E4%BC%A0%E7%BB%9F%E4%B8%8E%E7%8E%B0%E4%BB%A3%E6%9C%8D%E5%8A%A1%E8%AE%BE%E8%AE%A1%E6%A8%A1%E5%BC%8F%E7%9A%84%E6%AF%94%E8%BE%83%E5%88%86%E6%9E%90/]]
169	169
170		-**ITIL 4 客户旅程：打造以客户感知为核心的服务销售策略**
	170	+[[**ITIL 4 客户旅程：打造以客户感知为核心的服务销售策略**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%EF%BC%9A%E6%89%93%E9%80%A0%E4%BB%A5%E5%AE%A2%E6%88%B7%E6%84%9F%E7%9F%A5%E4%B8%BA%E6%A0%B8%E5%BF%83%E7%9A%84%E6%9C%8D%E5%8A%A1%E9%94%80%E5%94%AE%E7%AD%96%E7%95%A5/]]
	171	+
	172	+[[**ITIL 4 可用性管理：从弹性与快速恢复到学习文化**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%8F%AF%E7%94%A8%E6%80%A7%E7%AE%A1%E7%90%86%EF%BC%9A%E4%BB%8E%E5%BC%B9%E6%80%A7%E4%B8%8E%E5%BF%AB%E9%80%9F%E6%81%A2%E5%A4%8D%E5%88%B0%E5%AD%A6%E4%B9%A0%E6%96%87%E5%8C%96/]]
	173	+
	174	+[[**看看你在哪个位置：理解ITIL 4五个能力等级的全貌**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E7%9C%8B%E7%9C%8B%E4%BD%A0%E5%9C%A8%E5%93%AA%E4%B8%AA%E4%BD%8D%E7%BD%AE%EF%BC%9A%E7%90%86%E8%A7%A3ITIL%204%E4%BA%94%E4%B8%AA%E8%83%BD%E5%8A%9B%E7%AD%89%E7%BA%A7%E7%9A%84%E5%85%A8%E8%B2%8C/]]
	175	+
	176	+[[2025年ITIL 4如何支持企业IT运营策略：优化IT流程与提升企业灵活性的战略框架>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%E5%A6%82%E4%BD%95%E6%94%AF%E6%8C%81%E4%BC%81%E4%B8%9AIT%E8%BF%90%E8%90%A5%E7%AD%96%E7%95%A5%EF%BC%9A%E4%BC%98%E5%8C%96IT%E6%B5%81%E7%A8%8B%E4%B8%8E%E6%8F%90%E5%8D%87%E4%BC%81%E4%B8%9A%E7%81%B5%E6%B4%BB%E6%80%A7%E7%9A%84%E6%88%98%E7%95%A5%E6%A1%86%E6%9E%B6/]]
	177	+
	178	+**IT服务价值体系的能力评估落地指南**