Last modified by superadmin on 2025/07/17, 09:34
From version < 320.1 >
edited by superadmin
on 2025/06/24, 17:51
To version < 321.1 >
edited by superadmin
on 2025/06/24, 17:51
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310 310  [[2025年ITIL 4 SL认证含金量揭秘>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%20SL%E8%AE%A4%E8%AF%81%E5%90%AB%E9%87%91%E9%87%8F%E6%8F%AD%E7%A7%98/]]
311 311  
312 312  [[ITIL 4 价值流输入与需求来源的明确识别>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E4%BB%B7%E5%80%BC%E6%B5%81%E8%BE%93%E5%85%A5%E4%B8%8E%E9%9C%80%E6%B1%82%E6%9D%A5%E6%BA%90%E7%9A%84%E6%98%8E%E7%A1%AE%E8%AF%86%E5%88%AB/]]
313 +
314 +ITIL 4 客户旅程：设计“真相时刻”，决定服务体验的高光节点
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