Version 49.1 by superadmin on 2025/04/25, 14:30
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1 训练营简介
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4 [[ITIL 4 DITS：**数字化战略思维地图――从混沌走向清晰**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20DITS%EF%BC%9A%E6%95%B0%E5%AD%97%E5%8C%96%E6%88%98%E7%95%A5%E6%80%9D%E7%BB%B4%E5%9C%B0%E5%9B%BE%E2%80%95%E2%80%95%E4%BB%8E%E6%B7%B7%E6%B2%8C%E8%B5%B0%E5%90%91%E6%B8%85%E6%99%B0/]]
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6 [[**ITIL 4 发布管理实践指南（2023版）精华内容速览**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%8F%91%E5%B8%83%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%8C%87%E5%8D%97%EF%BC%882023%E7%89%88%EF%BC%89%E7%B2%BE%E5%8D%8E%E5%86%85%E5%AE%B9%E9%80%9F%E8%A7%88/]]
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8 [[**在数字化浪潮中抢占职业高地——ITIL先锋论坛数字化IT服务管理讲座为职场人打开新格局**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E5%9C%A8%E6%95%B0%E5%AD%97%E5%8C%96%E6%B5%AA%E6%BD%AE%E4%B8%AD%E6%8A%A2%E5%8D%A0%E8%81%8C%E4%B8%9A%E9%AB%98%E5%9C%B0%E2%80%94%E2%80%94ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E6%95%B0%E5%AD%97%E5%8C%96IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E8%AE%B2%E5%BA%A7%E4%B8%BA%E8%81%8C%E5%9C%BA%E4%BA%BA%E6%89%93%E5%BC%80%E6%96%B0%E6%A0%BC%E5%B1%80/]]
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10 [[**ITIL 4 已经成为数字化转型的最佳实践**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%B7%B2%E7%BB%8F%E6%88%90%E4%B8%BA%E6%95%B0%E5%AD%97%E5%8C%96%E8%BD%AC%E5%9E%8B%E7%9A%84%E6%9C%80%E4%BD%B3%E5%AE%9E%E8%B7%B5/]]
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12 [[ITIL 4 **群集协作（Swarming）：激发团队协作潜力，加速事件处理效率**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E7%BE%A4%E9%9B%86%E5%8D%8F%E4%BD%9C%EF%BC%88Swarming%EF%BC%89%EF%BC%9A%E6%BF%80%E5%8F%91%E5%9B%A2%E9%98%9F%E5%8D%8F%E4%BD%9C%E6%BD%9C%E5%8A%9B%EF%BC%8C%E5%8A%A0%E9%80%9F%E4%BA%8B%E4%BB%B6%E5%A4%84%E7%90%86%E6%95%88%E7%8E%87/]]
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14 [[**ITIL 4：高速IT组织转型的五大逻辑起点与课程结构总览**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E9%AB%98%E9%80%9FIT%E7%BB%84%E7%BB%87%E8%BD%AC%E5%9E%8B%E7%9A%84%E4%BA%94%E5%A4%A7%E9%80%BB%E8%BE%91%E8%B5%B7%E7%82%B9%E4%B8%8E%E8%AF%BE%E7%A8%8B%E7%BB%93%E6%9E%84%E6%80%BB%E8%A7%88/]]
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16 [[**ITIL 4 信息安全管理实践指南（2023版）精华内容速览**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E4%BF%A1%E6%81%AF%E5%AE%89%E5%85%A8%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E6%8C%87%E5%8D%97%EF%BC%882023%E7%89%88%EF%BC%89%E7%B2%BE%E5%8D%8E%E5%86%85%E5%AE%B9%E9%80%9F%E8%A7%88/]]
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18 [[ITIL 4 扩展模块：**业务关系管理（BRM）**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%89%A9%E5%B1%95%E6%A8%A1%E5%9D%97%EF%BC%9A%E4%B8%9A%E5%8A%A1%E5%85%B3%E7%B3%BB%E7%AE%A1%E7%90%86%EF%BC%88BRM%EF%BC%89/]]
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20 **[[2025年ITIL 4如何帮助企业提升IT服务管理的可持续性：推动长期增长与提升效率的关键框架>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4ITIL%204%E5%A6%82%E4%BD%95%E5%B8%AE%E5%8A%A9%E4%BC%81%E4%B8%9A%E6%8F%90%E5%8D%87IT%E6%9C%8D%E5%8A%A1%E7%AE%A1%E7%90%86%E7%9A%84%E5%8F%AF%E6%8C%81%E7%BB%AD%E6%80%A7%EF%BC%9A%E6%8E%A8%E5%8A%A8%E9%95%BF%E6%9C%9F%E5%A2%9E%E9%95%BF%E4%B8%8E%E6%8F%90%E5%8D%87%E6%95%88%E7%8E%87%E7%9A%84%E5%85%B3%E9%94%AE%E6%A1%86%E6%9E%B6/]]**
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22 [[**ITIL先锋论坛举办服务级别管理实践讲座，系统解析SLA设计与ITIL4流程活动**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E4%B8%BE%E5%8A%9E%E6%9C%8D%E5%8A%A1%E7%BA%A7%E5%88%AB%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%E8%AE%B2%E5%BA%A7%EF%BC%8C%E7%B3%BB%E7%BB%9F%E8%A7%A3%E6%9E%90SLA%E8%AE%BE%E8%AE%A1%E4%B8%8EITIL4%E6%B5%81%E7%A8%8B%E6%B4%BB%E5%8A%A8/]]
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24 **[[2025年，哪些机构获得了ITIL 4 实践经理（PM）培训资质？>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%EF%BC%8C%E5%93%AA%E4%BA%9B%E6%9C%BA%E6%9E%84%E8%8E%B7%E5%BE%97%E4%BA%86ITIL%204%20%E5%AE%9E%E8%B7%B5%E7%BB%8F%E7%90%86%EF%BC%88PM%EF%BC%89%E5%9F%B9%E8%AE%AD%E8%B5%84%E8%B4%A8%EF%BC%9F/]]**
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26 [[**从职能型组织架构到ITIL 4 扁平化市场型组织架构的转变**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E4%BB%8E%E8%81%8C%E8%83%BD%E5%9E%8B%E7%BB%84%E7%BB%87%E6%9E%B6%E6%9E%84%E5%88%B0ITIL%204%20%E6%89%81%E5%B9%B3%E5%8C%96%E5%B8%82%E5%9C%BA%E5%9E%8B%E7%BB%84%E7%BB%87%E6%9E%B6%E6%9E%84%E7%9A%84%E8%BD%AC%E5%8F%98/]]
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28 [[**ITIL 4 变通方案与系统性解决方案的选择思路**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E5%8F%98%E9%80%9A%E6%96%B9%E6%A1%88%E4%B8%8E%E7%B3%BB%E7%BB%9F%E6%80%A7%E8%A7%A3%E5%86%B3%E6%96%B9%E6%A1%88%E7%9A%84%E9%80%89%E6%8B%A9%E6%80%9D%E8%B7%AF/]]
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30 [[**ITIL 4：衡量高速IT绩效的关键指标体系构建**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%EF%BC%9A%E8%A1%A1%E9%87%8F%E9%AB%98%E9%80%9FIT%E7%BB%A9%E6%95%88%E7%9A%84%E5%85%B3%E9%94%AE%E6%8C%87%E6%A0%87%E4%BD%93%E7%B3%BB%E6%9E%84%E5%BB%BA/]]
31
32 [[**ITIL先锋论坛讲座回顾：深入解析ITIL4问题管理实践，掌握高效问题解决方法**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%E5%85%88%E9%94%8B%E8%AE%BA%E5%9D%9B%E8%AE%B2%E5%BA%A7%E5%9B%9E%E9%A1%BE%EF%BC%9A%E6%B7%B1%E5%85%A5%E8%A7%A3%E6%9E%90ITIL4%E9%97%AE%E9%A2%98%E7%AE%A1%E7%90%86%E5%AE%9E%E8%B7%B5%EF%BC%8C%E6%8E%8C%E6%8F%A1%E9%AB%98%E6%95%88%E9%97%AE%E9%A2%98%E8%A7%A3%E5%86%B3%E6%96%B9%E6%B3%95/]]
33
34 **[[2025年，哪些杰出ITIL讲师的网络讲座成为了行业标杆？>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/2025%E5%B9%B4%EF%BC%8C%E5%93%AA%E4%BA%9B%E6%9D%B0%E5%87%BAITIL%E8%AE%B2%E5%B8%88%E7%9A%84%E7%BD%91%E7%BB%9C%E8%AE%B2%E5%BA%A7%E6%88%90%E4%B8%BA%E4%BA%86%E8%A1%8C%E4%B8%9A%E6%A0%87%E6%9D%86%EF%BC%9F/]]**
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36 [[**ITIL 4 价值流的协同机制：支撑客户旅程的多层次价值交付体系**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E4%BB%B7%E5%80%BC%E6%B5%81%E7%9A%84%E5%8D%8F%E5%90%8C%E6%9C%BA%E5%88%B6%EF%BC%9A%E6%94%AF%E6%92%91%E5%AE%A2%E6%88%B7%E6%97%85%E7%A8%8B%E7%9A%84%E5%A4%9A%E5%B1%82%E6%AC%A1%E4%BB%B7%E5%80%BC%E4%BA%A4%E4%BB%98%E4%BD%93%E7%B3%BB/]]
37
38 [[**提高ITIL 4 事件管理中发现事件的及时性**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/%E6%8F%90%E9%AB%98ITIL%204%20%E4%BA%8B%E4%BB%B6%E7%AE%A1%E7%90%86%E4%B8%AD%E5%8F%91%E7%8E%B0%E4%BA%8B%E4%BB%B6%E7%9A%84%E5%8F%8A%E6%97%B6%E6%80%A7/]]
39
40 **[[ITIL 4 管理专家（MP）认证介绍>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E7%AE%A1%E7%90%86%E4%B8%93%E5%AE%B6%EF%BC%88MP%EF%BC%89%E8%AE%A4%E8%AF%81%E4%BB%8B%E7%BB%8D/]]**
41
42 [[ITIL 4 扩展模块：**可持续性发展**>>https://www.itil4hub.cn/bin/view/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E4%B8%93%E6%A0%8F%E6%96%87%E7%AB%A0/%E9%95%BF%E6%B2%B3%20ITIL%204%20%E7%90%86%E8%AE%BA%E5%AD%A6%E4%B9%A0%E4%B8%8E%E5%AE%9E%E6%88%98%E8%AE%AD%E7%BB%83%E8%90%A5/ITIL%204%20%E6%89%A9%E5%B1%95%E6%A8%A1%E5%9D%97%EF%BC%9A%E5%8F%AF%E6%8C%81%E7%BB%AD%E6%80%A7%E5%8F%91%E5%B1%95/]]
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